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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (399 reviews)

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4.95

Based on 399 reviews, last reviewed 16th Jun 2025

27700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

1 star

Latest highest rating:

5

Excellent experience The staff are always friendly and helpful. The bank has a nice, homely feel and the simplicity of my savings account is lovely. I also like that I can... Read more Reviewed on: 16th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union Savings reviews (399)

Review of the HEY Credit Union, Savings:

Always helpful

I use the salary sacrifice scheme, I use the app the most but the staff are always helpful when you need help both in the bank and on the phone. Reviewed on: 24th May 2025

Excellent experience

The staff are always friendly and helpful. The bank has a nice, homely feel and the simplicity of my savings account is lovely. I also like that I can still go to the bank in person. Reviewed on: 16th June 2025

Good, friendly service. Nice alternative saver

Easy to access my money using the online web app. Unfortunately the physical shop doesn't really cater to full time workers but I've never had an issue with finding information and application forms online. The people on the phone are also always friendly and seem willing to help. I love that you can choose different savings pots, especially the Christmas Saver and even though it's not huge, it's nice getting a little dividend in my account at the end of the year. I find it's good for not allowing me to spend or withdraw too much as unlike most banks nowadays, the transfers are only made during office hours. This may be a turn off for some people, but I find it useful as a deterrent to overspending. Reviewed on: 16th June 2025

Friendly staff

The customer service is excellent. Transferring money is easy and done with efficiency. The payroll deduction works for me Reviewed on: 16th June 2025

Try it and see

Having worked as a volunteer and saver I would reccommend their dedication to helping people. Reviewed on: 16th June 2025

Great staff great experience

I’ve had a few loans and also save with my employer and every time always had the best experience, easy to talk to and easy access to your savings as and when required. Reviewed on: 16th June 2025

Very friendly and knowledgeable staff who go out of...

Very friendly and knowledgeable staff who go out of their way to ensure customer satisfaction. Reviewed on: 16th June 2025

Brilliant way to save money for Christmas

Brilliant way to save money for Christmas Reviewed on: 16th June 2025

I have had a savings account with yourself and never...

I have had a savings account with yourself and never had a problem with them and feel my money is very safe Reviewed on: 16th June 2025

Always get excellent service.

Always get excellent service. Saving through work and have no difficulty getting it out when I need it Reviewed on: 16th June 2025

Easy and simple to manage.

Easy and simple to manage. Love that it comes out of your wage so you don't feel it. Reviewed on: 16th June 2025

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