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InsureandGo: Travel insurance reviews

4.66
Based on 1,095 reviews, last reviewed 20th Aug 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Used them for many years for long-haul holidays and... Used them for many years for long-haul holidays and I used to be able to declare my illness and exclude it. Reviewed on: 20th August 2026
Andrew Rodwell's avatar
Andrew Rodwell

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025
Paris's avatar
Paris

About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1095)

A Helping Hand

5
When we suffered a sudden bereavement back in the UK while we were on holiday, Insureandgo were great at settling our worries about our lost trip. They were supportive though the whole claims process and made payment without putting pressure on us at a very difficult time when we needed some TLC. Everyone at the company who we spoke to was sympathetic and helpful, much appreciated Reviewed on: 22nd July 2019

straight forward

5
the plans offered are straight forward, applicable and can be varied to suit all needs. Simple to initiate, renew or adjust...and best of all - affordable Reviewed on: 22nd July 2019

Excellent service

5
I have used insureandgo for quite a few years they are great for individual cover families or couples. I found the best insurance and price with them definitely will be using again Reviewed on: 22nd July 2019

Peace of Mind Policies

4
I have been insured with InsureandGo for probably over a decade now on an annual worldwide policy. I've never (touch wood) had the need to claim but when I've phoned to check on my cover levels or make a query I have always received very good service. I have also received discounts on renewal quotes which is quite the opposite to experiences with other types of insurance and providers. Very happy with continuing to be covered by them. Reviewed on: 22nd July 2019

Insure and Go - Good customer service and competitive prices

5
I have had my travel insurance with Insure and Go for a few years now and I have never had any issues so far. I have never had to make any claims so far luckily, but every time I have contacted them to update my address or renew my quote they have always been very professional, helpful and quick in completing my request. I also find their quotes very competitive. I would recommend Insure and Go to my friends and family. Reviewed on: 22nd July 2019

Travel Insurance

5
Excellent service, good value for money, especially for the older population with illness issues Reviewed on: 22nd July 2019

Great easy to use service and great follow up on everything

5
I started using InsureandGo three years ago and have never had any issues or problems. Everything I have questioned with them has been responded to with polite and fast follow up. I now renew each year knowing I am going to get the best price and customer service. Reviewed on: 22nd July 2019

GREAT INSURANCE COMPANY

5
Always a great service and so easy to get holiday insurance cover in a click and a good price for it, no messing about! Reviewed on: 22nd July 2019

Good service, easy upgrades

4
I've had a good experience communicating with InsureandGo, who have made it easy to update insurance to include extra destinations and activities, including scuba diving. Reviewed on: 22nd July 2019

Insurance

5
Great service both via online and telephone, easy to do business with & very competitive prices. Reviewed on: 22nd July 2019

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