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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.66 (1095 reviews)

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4.66

Based on 1,095 reviews, last reviewed 20th Aug 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

Used them for many years for long-haul holidays and... Used them for many years for long-haul holidays and I used to be able to declare my illness and exclude it. Reviewed on: 20th August 2026

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1095)

Superb help and advice when needed assistance

I previously had cover for several years but never needed to claim. Then last year while visiting family in Singapore, I became ill and in addition to having to see doctors and tests in hospital, I was unable to fly home on my due date. The company dealt with my son efficiently and were extremely helpful and sympathetic. The staff gave good advice and even arranged a taxi to take me home from the airport when I eventually returned to the uk. Obviously I had very good cover, but in an extremely stressful situation, the staff really made a huge difference. Reviewed on: 21st July 2019

Exceptionally helpful staff and great value

My wife's birthday (which pushed her past the age range) was a few weeks after after our renewal quote so I phoned insureandgo to ask them if the cost of the insurance renewal would rise but was told that as my wife age at the renewal was OK that there would be no change to the renewal quote. Exceptional Service Reviewed on: 21st July 2019

Really helped me and my wife out

Excellent customer service, communication and support when my wife and I needed it most. Reviewed on: 21st July 2019

Returning customers for three years

Good insurance for medical conditions at affordable price Reviewed on: 21st July 2019

Great company

Always had great service and easy to set up. Reviewed on: 21st July 2019

AMAZING

VERY HELPFUL AND COMPETIVE PRICE INSURANCE Reviewed on: 21st July 2019

Very strate forward

Easy forms to fill out and so easy to understand and insurance that covers all my needs and a price that is so affordable which helped me really enjoy my holiday so thank you insureandgo. Reviewed on: 21st July 2019

Excellent hassle free service

Have used Insureand go for many years now and have found them to provide a hassle free , easy to use service that meets our needs Reviewed on: 21st July 2019

Flexible, affordable and reliable

I have used this company regularly as I have found that they have excellent products that suit all the various needs of myself and family. When called upon to make a claim they were fantastic and so supportive while away and when back home and went beyond what I expected ... the EHC call centre was so difficult and they made things so difficult so InsureandGo stepped in and made a difficult situation so much easier with support and guidance. I could not have asked for more (note claim 2014 . Norway) For this reason I use them now for all my travel insurance ... they are flexible, affordable and reliable as well as being so very helpful and friendly. Reviewed on: 21st July 2019

Slow to pay

Slow to pay out and will no pay for the taxi to the hospital which was not on a bus route out of pocket by £150 will not use them again pore help centre Reviewed on: 21st July 2019

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