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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.85 (1090 reviews)

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4.79

Based on 1,090 reviews, last reviewed 29th Sep 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

They made it simple and were very friendly They made it simple and were very friendly Reviewed on: 8th October 2024

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1090)

Great service!

Just such a good company! Great value! Easy to use! ☺️ Reviewed on: 21st July 2019

Straight forward and reasonable priced

I travelled with my family to Australia for the 1st time and found booking all our insurance very easy despite me having some medical problems.Clear and easy to understand policy description and fair pricing in comparison with other companies quotes.Peace of mind for me with straight forward instruction if a claim was required.Booked insurance this year for a holiday to Spain with same experience. Reviewed on: 21st July 2019

Value for money, excellent customer service

Always a fair renewal price and the customer service is excellent. Have been with this company a number of years and would not change Reviewed on: 21st July 2019

The best year after year

I have used this company over and over. I had to claim for emergency dental treatment whilst abroad and I did it using my iPhone and not very reliable wifi and my payment was approved and refunded before I got home. Contact has always been fast and professional at all times. I have had medical issues in the past and the cover has always been reasonably priced taking this into account and my mother's conditions are covered too at the best price on the market. What more could you ask for in travel insurance? Reviewed on: 21st July 2019

Good customer service

I didn't use it to make a claim, therefore I cannot comment on this side. I like there website, it's very easy to navigate and customer service is always helpful when you contact them. Reviewed on: 21st July 2019

easy to deal with

I added my grandchildren on a winter sport trip at no extra cost Reviewed on: 21st July 2019

Just brilliant

The quickest, no fuss way to get insured and get on your way Reviewed on: 21st July 2019

Good support Good Value

I’ve had my all year travel insurance with Insure and Go for an number of years. This covers me for skiing holidays and travel all over the world. Have had a couple of claims for flight delay or cancellation and everything sorted very quickly Reviewed on: 21st July 2019

Excellent service and value for money

I have used InsureandGo for my travel insurance needs for a number of years now and always found them to be competitively priced. They offer great customer service at a good price. Reviewed on: 21st July 2019

Excellent service

Have used insure and go for different services and always received prompt excellent service. Reviewed on: 21st July 2019

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