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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.66 (1095 reviews)

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4.66

Based on 1,095 reviews, last reviewed 20th Aug 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

Used them for many years for long-haul holidays and... Used them for many years for long-haul holidays and I used to be able to declare my illness and exclude it. Reviewed on: 20th August 2026

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1095)

Best Value

After enquiring with other companies InsureandGo came up with the best cover for the best price. Purchased annual world wide over the phone and agent was very helpful regarding pre-existing medical conditions and cruise cover. Used previously for single trips and have recommended friends. Reviewed on: 21st July 2019

OK UNTIL YOU HAVE TO CLAIM

HAD THIS TRAVEL INSURANCE FOR MANY YEARS WITHOUT CLAIMING BUT THIS YEAR WE HAD TO CLAIM FOR A CANCELLED HOLIDAY DUE TO BREAST CANCER & A DOUBLE MASTECTOMY. WHAT A NIGHTMARE. THEIR CLAIMS DEPT IS RUN BY TRAVEL CLAIMS SERVICES LTD & THEY ARE TERRIBLE. THEY THINK THEY ARE PAYING ME OUT £56.29 FOR A £358.79 CLAIM & CLOSING THE CASE WELL THEY CAN THINK AGAIN. WILL NEVER HAVE INSURANCE WITH THESE PEOPLE AGAIN AS THEY ARE RIP OFF MERCHANTS. Reviewed on: 21st July 2019

Very helpful

Easy to access and very helpful over the phone. Reviewed on: 21st July 2019

Practical, thorough, sensible & affordable insurance

Very friendly, courteous and knowledgable agents. They find the insurance to fit your needs and more. Great company, have recommended to family and friends and I know they have had similar experiences. Reviewed on: 21st July 2019

Perfect Insurance

One of the best insurance in affordable price and comprehensive cover, highly recommend... Reviewed on: 21st July 2019

Excellent prices

I have used Insure and go three times this year, I have always found their website very easy and quick to use. Their prices are hard to beat as well, I wouldn't use anyone else. Reviewed on: 21st July 2019

Upgraded Insurance from Europe to Worldwide

I had a policy with InsurenadGo covering me for travel within Europe. Then I booked a trip to Sri Lanka, and expected to take out a new policy, but a quick phone call to InsureandGo, and they upgraded my policy to include Sri Lanka at a really good price. Reviewed on: 21st July 2019

Great value

Excellent value and cover includes all vital elements. Not had to check service if things happen when abroad, but in all other respects service been good on buying and renewing etc Reviewed on: 21st July 2019

Competitive

Always good on prices including pre existing conditions. Reviewed on: 21st July 2019

Good value, no nonsense insure

I have used insureandgo for many years. A family annual insurance that allows all 5 of us to travel either together or independently at no extra cost, with complete peace of mind x Reviewed on: 21st July 2019

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