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InsureandGo: Travel insurance reviews

4.80
Based on 1,089 reviews, last reviewed 13th Jun 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

They made it simple and were very friendly They made it simple and were very friendly Reviewed on: 8th October 2024
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Latest lowest rating:

1

Won’t use again I have used this company for the past two years but will not be renewing my policy. I informed them l would be having a medical procedure prior to tak... Read more Reviewed on: 13th June 2025
Hilary's avatar
Hilary

About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1089)

Best price, fantastic cover

5
Insureandgo travel insurance provides easy, comprehensive cover for all my travel needs. Great customer service and a good policy that I will continue to renew year after year Reviewed on: 21st July 2019

Happy with their service

5
I have had insurance the last two years with them, do loads of travelling, and always feel much more secure knowing I have the travel insurance there to use if I need it. Reviewed on: 21st July 2019

Comprehensive and detailed cover and outstanding customer service

5
For the 2nd year running I have insured all my travel plans via Insureandgo and would recommend them to anyone. They not only offer very detailed and easy to understand insurance they back it up with a service level 2nd to none. One that I had reason to test when I spotted an error I had made only a week before I travelled. One phone call and 5 minutes and all was sorted and an email copy of new certificate and hard copies arrived 3 days later in the mail. Outstanding service. I would not dream of going elsewhere. Reviewed on: 21st July 2019

A great value premium product with comprehensive cover

5
I have used Insureandgo for several years and when we needed to make a claim it was simple and without issue. Reviewed on: 21st July 2019

No hassle insurance

5
We needed to claim when my partner fell ill in Nepal. Insureandgo made everything really easy &even dealt with the hospital directly. Reviewed on: 21st July 2019

Excellent service

5
Thankfully never had to claim on the insurance, but the policy gave me peace of mind. Offered excellent coverage for a reasonable price which for year long multi country travel, which was perfect for me. Reviewed on: 21st July 2019

InsureandGo process and pay claim speedily for holiday lost luggage

5
My partner and spent a two week holiday in the Caribbean. On the last day we commented to each other how rested and relaxed we had become as we placed our tagged luggage in the secure hotel lockup and waited for transport to take to the airport so we could fly home. When our taxi arrived we returned to the luggage lock up only to find our bags had been taken and were never seen again. It was tough to get a letter from The hotel admitting the loss on their premises while InsureandGo were wonderfully efficient in fully processing our insurance and paying for the contents of suitcases. Reviewed on: 21st July 2019

Excellent Value

5
Fortunately I have never had to make a claim but my experience of the Company, particularly with the renewal of my annual policy, has always been good, i.e. friendly and helpful. Reviewed on: 21st July 2019

Easy and reliable

5
Very easy to set up and get the cover I required at a very reasonable rate. It gave me reassurance that my family were covered. Reviewed on: 21st July 2019

Excellent

5
Always a good service and price, will carry on using InsureandGo Reviewed on: 21st July 2019

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