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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.85 (1090 reviews)

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4.78

Based on 1,090 reviews, last reviewed 29th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

They made it simple and were very friendly They made it simple and were very friendly Reviewed on: 8th October 2024

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1090)

Painless claim

We were very unfortunate to cancel our holiday to California due to my wife getting an infection. I was dreading having to claim as I have always had insurance but always thought they would try their hardest not to pay out. Insureandgo were amazing and paid out without any arguments and were so helpful throughout the whole process Reviewed on: 21st July 2019

Painless

Painless membership great price. Reviewed on: 21st July 2019

Best insurNce you can buy

Have been with them for years. Always good to deal with. Quick quotes and addional cover options. Works for us a treat with there black cover. Reviewed on: 21st July 2019

Excellent

Great cover at great price , they offer plenty of help while you're away through help line number. Reviewed on: 21st July 2019

Fantastic

I was recommend by a family member three years ago it was the best thing ever their prices are so reasonable customer service is awesome I have recommend Insure and go to friends who have also expressed their fulfilment and peace of mind Insure and go is the number on travel insurance company Reviewed on: 21st July 2019

Good Cover

Provide a comprehensive level of cover at a very competitive price. Can't give 5 stars as I've never had to make a claim so can't fully comment on all areas of service. Reviewed on: 21st July 2019

Reliable and efficient

Last year I had an accident the day before setting off to my hiking trip in Nepal - I broke my ankle. I made the claim online and the process (email and phone) was clear, straight forward and efficient. I was able to get back the money I paid for my flight and everything else that had been paid in advance. I'll continue to use InsureandGo based on my previous experience with them. Reviewed on: 21st July 2019

Cruise

They were a good price and very friendly Reviewed on: 21st July 2019

Peace of mind

We have been using Insurance and go for many years now always taking out the annual policy. Thankfully we have never had to make a claim but I have telephoned and spoke to staff to ammend dates or types of insurance they are always helpful and courteous Reviewed on: 21st July 2019

Does Exactly As It Says on the Tin

The application and claims processes are extremely easy and efficient, and many pre-existing conditions are covered as standard. I feel very reassured having this insurance in place, particularly as I sometimes travel separately from my husband. Would definitely recommend it. Reviewed on: 21st July 2019

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