Smart Money People Logo

insurethebox: Car insurance reviews

3.99
Based on 189 reviews, last reviewed 19th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
12%

Latest highest rating:

4

Would recommend for new drivers For my first year of driving I had a black box with insurethebox, I like how each month there’s a breakdown of your driving through different areas, p... Read more Reviewed on: 6th March 2024
Zee's avatar
Zee

Latest lowest rating:

1

Just avoid! Where to start? Policy was the cheapest one available for my vehicle, one of the only, if not the only, positive(s) of an Insurethebox policy. So I d... Read more Reviewed on: 19th September 2024
Ethan's avatar
Ethan

About this product

insurethebox is a black box insurance specialist.

With insurethebox car insurance, you don’t get fined for driving late at night and they are no curfews. If you drive safely, you can earn up to 100 Bonus Miles each month. Choose an initial mileage of 6,000, 8,000 or 10,000 miles and buy Top Up Miles if needed.

insurethebox car insurance reviews help you find out what it’s really like to be a customer. If you’ve used insurethebox before, you can also leave a review and share your experience.

insurethebox Car insurance reviews (189)

Review of the insurethebox, Car insurance:

Great

4
I have such a great experience with insurethebox.i have recommended this company to my family and friends and they were so happy to hear about them. I would say one of the very professional insurance company which is there for you all the time. Best of luck Reviewed on: 19th August 2020

I would give 0 stars if I could

1
Please do not sign up with this company, they are crooks. First of all they charged me a horrendous amount of extra money 4 months into my policy, because the address I gave them “wasn’t the correct one”. This was a complete fabrication. Secondly, they claim I have driven 100’s of miles that they black box clearly shows I have not. When I try to communicate with them about any kind of issue, no one ever picks up the phone, and the online chat is the worst I have ever experienced. Most of the time no one ever answers, and if they do, they’re rude and unhelpful. I am a first time driver and this whole experience has been the worst introduction to car insurance. Please don’t fall for the initial cheap price that’s offered, it’s all a scam. Reviewed on: 9th May 2022

2 hour wait times on the phone coupled with their dodgy online payment platform

1
Tried paying for a policy of £1650, funds left the account but payment platform said it failed to authenticate. Advised the money would be refunded automatically within 3 days, advised over the phone to pay again as I was desperate for insurance today, same happened again. Then advised that it was an issue with some information on the card, so tried again with a friend's card and the exact same thing happened. Insure the box very reluctant to help or ensure the £4950 will be refunded or when, coupled with two phonecalls, one waiting an hour and a half to get through and the other over 2 hours Reviewed on: 4th January 2022

Nice experience.

3
I had a good experience with Insure the box. My only concern was when they kept on asking me for information that I didn't have. Reviewed on: 20th August 2021

Scammers- force you to cancel your insurance

1
Stupidest insurance company ever, DO NOT BUY POLICY FROM THESE GUYS. Cancelled my insurance because I make too many stops and drive my car all hours of the day. Apparently looks like I’ve done deliveries, even though I was doing my normal journeys THATS 2 TIMES THEY HAVE CANCELLED DO NOT GET THIS INSURANCE IF YOU WISHED TO DO DELIVERIES Reviewed on: 28th January 2021

Reliable

5
Insuethebox the best car insurance ever, on one can beat them . Reviewed on: 19th September 2020

Very efficient

5
Very nice I would highly recommend this to anyone I know Reviewed on: 19th September 2020

Great!

5
Worth the money paid for and felt like I wasn’t taken advantage for it unlike the one I had for the first year which was disappointing. Weekly driving stat is helpful to help me become a disciplined driver with the black box installed. Reviewed on: 19th September 2020

Great insurance company

4
Best service provided. Very friendly staff. Very supportive. Thank you. Reviewed on: 19th September 2020

Cheapest insurance I could find for a new, young driver

3
Cheaper than anywhere else by a lot. Black box fitting was easy to arrange. At first, we got lots of monthly bonus points (bit of a dangly carrot!) but not many for subsequent months when driving had, if anything, improved. Reviewed on: 18th September 2020

Best insurance company ever thanks a lot

5
Very happy with this company very good contacts good info throw Email and cheap I’ll so Reviewed on: 18th September 2020
Are you a business? Get insights, reply to reviews, invite customers and understand their needs