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Jaja Finance : Credit card reviews

4.72
Based on 2,526 reviews, last reviewed 19th May 2026
215900% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Excellent card and customer service. Excellent card and customer service. Applying for the card is very easy and using the app is super easy too. Terms and conditions are very clear to un... Read more Reviewed on: 19th May 2026
Anna K's avatar
Anna K

Latest lowest rating:

1

Very excellent and impressive and value to money Very excellent and impressive and value to money Reviewed on: 17th April 2026
Haider's avatar
Haider

About this product

You can apply for a Jaja Vanta credit card in three steps online.

Manage your Jaja Vanta credit card account on the go using the app and keep track of how you're spending. Keep your account safe with security features like freezing your card.

Jaja Vanta credit card reviews help you find out what it’s really like to be a customer. If you’ve used Jaja before, you can also leave a review and share your experience.

Jaja Finance Credit card reviews (2526)

Review of the Jaja Finance, Credit card:

A pathetic excuse for a travel credit card

1
A pathetic excuse for a travel credit card, customer service is only available during GMT hours and any replacement cards can only be sent to a UK address, useless if you’re abroad and the card is broken or lost. My case: they locked the card due to fraud and said it was due to VISA. Told to find a VISA atm to unlock, wasted time doing that. Nothing. Stick with reputable bank not these idiots. Reviewed on: 7th January 2025

Every this is perfect but sometime the payment is pe...

4
Every this is perfect but sometime the payment is pending too long Reviewed on: 12th April 2026

I have had no concerns I’m always up dated

5
I have had no concerns I’m always up dated Reviewed on: 12th April 2026

Room for Improvement but not terrible.

3
Overall JaJa have been a really good company to have a credit card with. Recently I had some trouble which meant I had to have some interactions with different teams and I must admit that I wasn’t very happy with the service I received. I felt like it took far too long for the issue to be resolved, no one could update me and tell me what was happening and then having to wait 1/2 days for a response as they asked for one question answers through email was a very frustrating process. Also with the customer support being closed over the weekend felt very outdated as everyone has a very easy communication process these days as everyone knows the world doesn’t stop just because it’s the weekend Reviewed on: 12th April 2026

Excellent customer service

5
Excellent customer services and I have had no problems with JaJa, definitely the best credit card I have Reviewed on: 12th April 2026

Great ever ive seen yet I just love JAJA

5
Great ever ive seen yet I just love JAJA Reviewed on: 12th April 2026

Best company

5
Easy to use and the best part is the installment plan Reviewed on: 12th April 2026

Low Rpp, nice benefits.

5
Low Rpp, nice benefits. Nice customer service Reviewed on: 12th April 2026

Jaja has been fantastic gave me a good a out to surv...

5
Jaja has been fantastic gave me a good a out to survive and easy payments to. Reviewed on: 12th April 2026

The app is very easy to navigate

5
The app is very easy to navigate and the customer service chat feature is a bonus Reviewed on: 12th April 2026

Very well designed app

5
The app is very well designed. It allows me to access all off my information easily. Really good customer service too. I would recommend Jaja finance to anyone who wants to keep a close eye on their spending. Reviewed on: 12th April 2026