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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Excellent cover and customer service

I've a pre-existing medical condition which my previous insurers tried to charge me an extra £1,100 for when it became more serious but treatable in 2015. I called Just Travel Cover and they gave me tailored cover which is excellent value for money. Their customer service is fantastic too and I've been with them ever since. Reviewed on: 28th September 2017

Very good service

Easy to arrange and good value insurance Reviewed on: 28th September 2017

Very easy and simple to follow the instructions.

In future I would recommend this travel insurance to all my friends and have already done this and they are very satisfied with the process. Thank you again. Reviewed on: 28th September 2017

good helpfall advice

They do their best to find you the best price, having medical issues is no problem to them finding a great deal for your travel needs. A good company that we have used for some years now. Reviewed on: 27th September 2017

Just Travel, best travel ins company

Try Just Travel, very cheap ins for the cover you get, would recommend. Reviewed on: 27th September 2017

Mr J Urquhart

My partner arranged the annual cover and was very satisfied. Reviewed on: 27th September 2017

Best price, best cover.

We found Just travel the most competitive insurance cover for our three month trip. We are senior citizens with some medical conditions. The cover was better than our previous insurance for a lot less money. Mrs L Rose. Reviewed on: 27th September 2017

Just Great Travel Cover

As the title says it's just great travel insurance cover. Us that are getting on in age but young at heart still want to go traveling and Just Travel Insurance helps us do that by having great insurance to cover us withought ripping us off. I have used Just Travel for a few years now and fortunately have never had to make a claim. I have recommended them to lots of friends. Reviewed on: 27th September 2017

Brilliant

Have been very helpful ringing me about not flying over the Hurricane and helping with my refund Reviewed on: 27th September 2017

Professional, understanding and great value

I have really valued the kind staff when I have had to explain difficult medical issues. I have at all times been treated professionally but sympathetically, and had good value policies. Reviewed on: 27th September 2017

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