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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

happy customer

Easy to use. Knowledgeable staff, always courteous ,, As an older customer and experienced traveller, always get service I want and need Reviewed on: 19th July 2023

Easy and reasonable

The web-site is very easy to use. No-one likes paying for insurance but I felt that, given my responses to my health questions, the cost was reasonable. Reviewed on: 19th July 2023

Good

Very easy to do online and chat they even printed it for me and posted great company and very competitive price Reviewed on: 19th July 2023

Great comparison site.

Have used this company many times and have always found their prices very competitive and even more so when offered with a discount code. This is my go to holiday insurance site. Reviewed on: 19th July 2023

Reliable insurance company

One of the best insurance companies I have used. They are competent and reliable. Reviewed on: 19th July 2023

Excellent staff & very competitive prices

Prompt telephone responses & a pleasure to deal with. Reviewed on: 19th July 2023

Holiday insurance

Nice friendly staff excellent service Reviewed on: 19th July 2023

Great Service

No hastle, smooth service and a great price thank you Reviewed on: 19th July 2023

Value for money.

As someone with underlying health issues, I was dreading quotes for holiday insurance. I was given information about just travel. I was really surprised at how cheap it was to get insured. I have continued to use just travel. I am so glad to find out about them. Great friendly staff at the end of the phone. Reviewed on: 19th July 2023

Provide easy cover for pre-existing conditions

Just found website easy to navigate and find the right level of cover that met my needs. Reviewed on: 19th July 2023

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