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Kroo: Current account reviews

Name: Current account
Rating: 4.76 (5959 reviews)

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4.76

Based on 5,959 reviews, last reviewed 10th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good bank and so easy to use Very good bank and so easy to use Reviewed on: 10th August 2026

Latest lowest rating:

2

Account Satisfaction Survey: Not part of the Current Account Switch Service (CASS). In addition, keep encountering multiple account/card freezes for attempting perfectly legitimat... Read more Reviewed on: 18th April 2026

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Current account reviews (5959)

I’ve been using kroo for a while and have been using...

I’ve been using kroo for a while and have been using it to store and save money, the transaction time is good and doesn’t take long for my money to arrive Reviewed on: 26th February 2026

Great so it is.

Great so it is. I would definitely recommend it. I am Christian and this app shows me the ways in which god supports everything and does all he can to keep things in motion. Reviewed on: 26th February 2026

PLEASE AVOID KROO BANK AT YOUR PERIL

Thought that Kroo with its solid interest rates was a great online option but after banking with them a very short time they blocked my account questioning a very small transaction made to my own credit card. I have responded to a variety of questions to show the validity of the card and the transaction but it continues to be blocked for over 3 weeks with zero communication from the bank. Today they messaged me to say they are closing my account completely with no explanation and I can no longer access my funds. Again zero customer service in dealing with this appropriately and I have never encountered anything so ridiculous in my 40 years banking in the UK. Back to HSBC I go! I have since read online lots of the same complaints about frozen and closed accounts for up to 3 month period so clearly big issues with their systems and staff which none of the big banks have. Reviewed on: 15th February 2026

Great app, amazing rate!

Great app, amazing rate! Love everything about Kroo - it's so simple and easy to use Reviewed on: 9th February 2026

Interest on the current account.

Interest on the current account. Easy access. Needs to agree cash withdrawal agreement with post offices. Reviewed on: 24th January 2026

Great App.

Great App, with easy recognisable functions and options and great notifications. Reviewed on: 24th January 2026

Excellent customer service and value.

Excellent customer service, often rapid replies to text queries over the app, and provides quick queues via phone. Plus, the transparency is top notch, as well as often giving amazing rates for interest without having to lock money into accounts where you can't access it later. Never had a single problem, always felt respected, and valued. Reviewed on: 22nd January 2026

Good checks and responsiveness

Great at checking in with unusual amounts and responding and resolving quickly. I could do with them sending tax interest info over sooner though as I prefer to get started gathering my info April 6th Reviewed on: 22nd January 2026

5 starting

Brilliant bank haven’t any issuers yet Reviewed on: 12th May 2025

A new bank giving the others a run for their money!

A new bank giving the others a run for their money! Great interest rates. I can’t wait to see what they do next. Reviewed on: 22nd April 2025

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