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Kroo: Current account reviews

4.76
Based on 5,959 reviews, last reviewed 10th Aug 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good bank and so easy to use Very good bank and so easy to use Reviewed on: 10th August 2026
Gabriel 's avatar
Gabriel

Latest lowest rating:

2

Account Satisfaction Survey: Not part of the Current Account Switch Service (CASS). In addition, keep encountering multiple account/card freezes for attempting perfectly legitimat... Read more Reviewed on: 18th April 2026
Derrick's avatar
Derrick

About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Current account reviews (5959)

High interest rate, good referral scheme

5
High interest rate, good referral scheme Reviewed on: 15th March 2024

Wonderful app, very intuitive.

5
Wonderful app, very intuitive. The branding is strong and notifications are smooth. Scheduled payment system is built for 21st century with much needed notifications when a payment is going. The current account interest is fab and surprisingly unique and available to all. Highly recommend Reviewed on: 15th March 2024

Very easy to use and good interest on a current acco...

5
Very easy to use and good interest on a current account. Reviewed on: 15th March 2024

Quick and too easy! Is it high risk?

4
Quick and too easy! process of opening account and access therefore I worry about how secure it is and what will happen if I loose my phone? Reviewed on: 15th March 2024

Simple easy to use and understand with great rewards...

5
Simple easy to use and understand with great rewards such as the interest on your basic bank account. Reviewed on: 15th March 2024

Problem transferring money into Kroo

2
Problem transferring money into Kroo Reviewed on: 15th March 2024

I and a problem you can talkti them live on the app...

5
I and a problem you can talkti them live on the app and they get it sort aa quite as they can Reviewed on: 15th March 2024

Excellent customer service

5
I wanted to open a new account in Jan 2023 and came across Kroo. They were very much in demand and forwarned me that there might be a delay beyond their usual timeframe for getting my account up and running. The application process was very straightforward and in fact they were able to get me up and running within days. I wanted to make a number of transfers from a different bank into my new Kroo account but this proved problematic as my previous bank kept refusing the transfer on the basis that they didn't know about Kroo & thought it might be fraudulent. The team at Kroo were very helpful in guiding me through the process and confirming when money was recieved etc and when the money needed to be transfered out (for a house purchase) they again helped me with the timing of the transfers and called me to ensure that all was well. It was a breath of fresh air being able to talk to real people who made an effort to understand my needs. I've also appreciated being asked about what app development I'd be interested in and being able to vote for new features, Reviewed on: 15th March 2024

Good service providers.

5
Good service providers. Valuable financial stability. Reviewed on: 15th March 2024

Fantastic!

5
Really easy to use, super quick and very helpful. The whole process wasn’t as daunting as I thought it was going to be so thank you. Reviewed on: 15th March 2024

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