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Kroo: Current Account reviews

Name: Current Account
Rating: 4.9 (4053 reviews)

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4.89

Based on 4,053 reviews, last reviewed 31st Aug 2024

88% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Great interest rate Great interest rate. Easy-access and unlimited withdrawals. Simple app and responsive customer service. Reviewed on: 31st August 2024

Latest lowest rating:

1

AVOID, AVOID, AVOID Do not use this bank, I repeat do not use this bank. Aside from the poor non existent customer service and complaints team. They will suspend your acc... Read more Reviewed on: 26th August 2024

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Current Account reviews (4053)

...

good bank goodbank good bank good bank Reviewed on: 15th February 2023

Account opened in minutes!

I was impressed by the 3.03% on balances up to 85k so I opened an account. The sign up process was really easy, I downloaded the app, filled out my details, took a picture of my driving licence and recorded a short video. It said that it would take up to 10 days to review my application, but I got a notification 5 minutes later to say the account was open! I transferred some of my savings over right away - I’d highly recommend. Reviewed on: 11th February 2023

Would never recommend

They don’t reply they don’t answer to complaints either. I am one of hundreds who are experiencing the same Reviewed on: 10th February 2023

Laughable customer service

A laughable customer service team with non-existent SLAs: I imagine they are okay if you need just need another current account, anything else forget it. Reviewed on: 10th February 2023

Great newcomer

Great little bank, best newcomer on the banking scene at the moment! Reviewed on: 9th February 2023

The best

Has the potential to become best in the business Reviewed on: 9th February 2023

First class bank

Easy to use App, great customer service. Reviewed on: 8th February 2023

Easy to open, good interest rates

It was very easy to open the account. It is really great that the current account offers good interest rates, which makes it easy to save without shuffling money from one account to another. Reviewed on: 8th February 2023

Trusted and loved

Thousands of new customers in Jan/Feb and Kroo is communicating and taking care of each one. Reviewed on: 8th February 2023

Best bank

I have accounts with 4 different banks and I transferred all of my money to Kroo as it is the best place to keep it. High interest rate and good customer service. Reviewed on: 8th February 2023

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