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Kroo: Current Account reviews

Name: Current Account
Rating: 4.9 (4053 reviews)

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4.89

Based on 4,053 reviews, last reviewed 31st Aug 2024

88% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Great interest rate Great interest rate. Easy-access and unlimited withdrawals. Simple app and responsive customer service. Reviewed on: 31st August 2024

Latest lowest rating:

1

AVOID, AVOID, AVOID Do not use this bank, I repeat do not use this bank. Aside from the poor non existent customer service and complaints team. They will suspend your acc... Read more Reviewed on: 26th August 2024

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Current Account reviews (4053)

Feature packed account

High interest, current account, great package, no fees for non-UK transactions ATM withdrawals intuitive app great customer service Reviewed on: 6th March 2023

Best interest rates

Unbeatable interest rates and they care about positive impact too Reviewed on: 6th March 2023

Great Bank, Excellent Benefits

I opened this account in October and haven’t looked back since, amazing systems and customer service, is amazing, great bank and recommend to everyone. Reviewed on: 3rd March 2023

More than just a bank or app!

I’m so happy I decided to join Kroo. I feel like my money is safe and secure, and that they’re a relatable company. They give me tips on budgeting, their customer service is excellent and not to mention their 3% interest rate and the card itself, which looks so sleek in my purse. Highly recommend to all! Reviewed on: 3rd March 2023

Fantastic

I’ve had such a brilliant experience with Kroo. So easy to set up and app is really well thought out and easy to use. Your card also looks amazing and even better it’s biodegradable once you’re done with it. Simply notifications, which keeps you updated on what you’ve earned with their whooping 3.03% AER! Really can’t recommend Kroo enough. Reviewed on: 3rd March 2023

Amazing

10/10 would recommend to friends and family Reviewed on: 28th February 2023

3.03% Interest

This bank is giving back to customer. This is how banking should be done. Reviewed on: 26th February 2023

Never reply ???

You cannot get a reply from them ever by chat or email I've been trying to close my account for over a month now and still no reply after many emails !!.......Avoid them ! Reviewed on: 21st February 2023

Best Easy-access Interest!

As of 1st Feb (I may be a couple of weeks out of date, but life's short!) Kroo offered the best interest rate for Easy Access savers/current accounts, at 3.03% gross (2.99% AER). That gets the win for me ;) Reviewed on: 21st February 2023

Kroo seem totally unprepared for having customers

Worst experience ever in opening an account. Have heard nothing since January and now been waiting over 3 weeks. Not a jot of communication from Kroo. Twitter full of similar stories. Will be cancelling my application as makes me wonder how any of their services would be, especially if needed a speedy response about an urgent money matter. Totally undependable and have ruined their reputation before they have even begun Reviewed on: 17th February 2023

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