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Kroo: Current account reviews

Name: Current account
Rating: 4.88 (5957 reviews)

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4.88

Based on 5,957 reviews, last reviewed 28th Apr 2026

43125% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Is very good bank I’m happy with his service Is very good bank I’m happy with his service Reviewed on: 28th April 2026

Latest lowest rating:

2

Account Satisfaction Survey: Not part of the Current Account Switch Service (CASS). In addition, keep encountering multiple account/card freezes for attempting perfectly legitimat... Read more Reviewed on: 18th April 2026

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Current account reviews (5957)

Good Service

It is a good service that is just easier than ever Reviewed on: 17th April 2026

High Interest, Zero Hassle; That’s Kroo

I’ve been using Kroo for a while now, and it’s honestly one of the easiest banking experiences I’ve ever had. The app is clean, intuitive, and everything just works without the usual hassle you get with traditional banks. The interest rates are genuinely impressive — finally a bank that rewards you for saving rather than the other way around. And the fact that there’s no monthly fee is a massive bonus. It feels modern, fair, and customer‑first. If you’re looking for a simple, transparent, and rewarding banking experience, Kroo is absolutely worth it. Reviewed on: 17th April 2026

A great all round service

Kroo offers a comprehensive set of banking services all easily accessed through a multifunctional and easy to use banking app. It has all the security features I need to feel reassured that my money is in safe hands yet the user interface makes navigation and execution of banking tasks easy and obvious. I especially love the ability to carve my bank balance into pots so that I can save for specific items. The interest offered on both current and saving accounts rates, while not at the top the league tables, is still decent. The ease of access to my ISA savings is a big bonus. In terms of customer service I had occasion to contact the team in an emergency when I needed to make a banking transaction but had become detached from the device that had my app. The service personnel were able to help and get me to where I needed to be with the urgent transaction that I needed to make. One suggestion would be for the app to be available on more than one device at a time. Reviewed on: 17th April 2026

Great support when need and fantastic service

Great support when need and fantastic service Reviewed on: 17th April 2026

Simple to set up and manage accounts

Really easy and simple to set up and manage. Customer service have been really helpful and prompt too. Spending insights in the app are great to track monthly spend and can send/receive payments in a few taps, as wella s ma'age scheduled or recurring payments . Reviewed on: 17th April 2026

The app keeps me up to date

The app keeps me up to date and ensures I am aware of my spending and saving. I really like the fact that I can use my card in any country and the currency of that country Reviewed on: 17th April 2026

Kroo is the best bank.

Kroo is the best bank with good customer service. Reviewed on: 17th April 2026

Great start but just declined intrest payments as I...

Great start but just declined intrest payments as I can get better elsewhere. Reviewed on: 17th April 2026

Simple, clean and rewarding

Very simple to set up an account. The app is very clear, and the interest rate provided is fantastic. Reviewed on: 17th April 2026

I've had need to call the bank for assistance in the...

I've had need to call the bank for assistance in the past. On every call I was treated with respect and the staff were able to resolve and questions. Together with them calling back with a response should it not have being immediately clearly more superior than any other bank I have used over the last 50 years. Reviewed on: 17th April 2026

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