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Kroo: App reviews

4.92
Based on 2,509 reviews, last reviewed 18th Jun 2025
75% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Rapid response quick response to any questions Rapid response quick response to any questions Reviewed on: 18th June 2025
Kirsty M's avatar
Kirsty M

Latest lowest rating:

1

Rude. Discrimination. Rude. Discrimination . Unreasonable denial. Reviewed on: 20th April 2025
Case E's avatar
Case E

About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2509)

Great savings rates.

5
Great savings rates. Easy App to navigate Reviewed on: 29th February 2024

Insanely easy

5
Insanely easy and soon will have all my business - Cant wait for business banking! Reviewed on: 29th February 2024

Kroo - doing banking right

5
Good experience with Kroo. Easy to use app; onboarding was simple but secure. APR is comparable to brick and mortar; secured funds; transfers are a doddle. Reviewed on: 29th February 2024

Great bank and easy to use app.

5
Great bank and easy to use app. Always improving and keeping us up to date. Reviewed on: 29th February 2024

A bit extra for doing nothing

5
Easily joined Kroo and it’s fantastic to be rewarded for normal everyday banking. Reviewed on: 29th February 2024

you,re never to old to change at Kroo

5
I was with the Natwest bank from 16 years old and changed to Kroo just over a year ago. with the Natwest i earned ZERO interest, now with Kroo I earn 4.35% interest. Oh did i tell you that I am 66 years old, well you do the maths heaven knows how much interest I would have earned. it was very easy to open the kroo account and as a 66 year old tech can be very frustrating but not with the Kroo app it is very user friendly. Thank you kroo Reviewed on: 29th February 2024

Wish I'd changed bank sooner

5
Having had the same bank account for 40 years I finally took the plunge and switched to Kroo. Since then I have been blown away by how easy the process was and how much interest I can earn on my current account! I wish I had changed bank sooner. Reviewed on: 29th February 2024

Well done to the Kroo Crew!

5
I had a card issue, or more the merchant provider did. I reached out to Kroo in the app, not really expecting much of a reply. However, they were in contact within hours, opened up a case, kept me updated along the way and solved it in a few days. Really was refreshing service, from a mainstream.bank I use who takes an hour to answer a customer services phone call! Well done Kroo! A neat U.I too and great information on purchases et al Reviewed on: 29th February 2024

Only use a s savings at the moment

5
Only use a s savings at the moment Reviewed on: 29th February 2024

App is easy to use and gives me everything I need.

5
App is easy to use and gives me everything I need. Interest rate on cash invested is great! :-) Reviewed on: 29th February 2024

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