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Kroo: App reviews

Name: App
Rating: 4.76 (2542 reviews)

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4.76

Based on 2,542 reviews, last reviewed 11th Jun 2026

36% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Amazing customer support team. Amazing customer support team. With competitive rates surrounding money in the account. Always find it easy to get help with any problems I've been ha... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026

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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2542)

Great app great bank great APR!

Great app great bank great apr! What’s not to love Reviewed on: 30th January 2024

One of the easiest banking apps to use.

One of the easiest banking apps to use. Incredibly simple and very user friendly. Would highly recommend Reviewed on: 30th January 2024

Very easy to set up the app and find it efficienct a...

Very easy to set up the app and find it efficienct and quick since I'm using it. Reccomend it for everyone who looking for a rewarding bank who look after their customers. Reviewed on: 19th January 2024

Scam bank. Farming reviews here

Scammers locked me out of my account been 10 Months so far lucky I only had £200 was jn the process of transfering my money to my main high street bank and got locked out. Had 20 chats with customer service (Only available contact option) They send A.I replys and do not follow up. SCAMMER BANK Reviewed on: 19th January 2024

Excellent

So simple to set up and use. Very clear on what is needed . Simple steps to send / receive funds Reviewed on: 9th January 2024

Best UK Bank!!

Extremely good customer service and my accessibility needs where met by their top class specialist team. Reviewed on: 8th January 2024

Good app & customer service. Lack of products limiting

Kroo's app is very good, if limited by its lack of products. Contacting customer support is easy, the ability to split bills is simple and useful, the lack of products other than a current account is limiting HOWEVER the 4.35% interest on account balances is fantastic and simplifies the account's use- no need to regularly move money to the account from a saver. Reviewed on: 8th January 2024

Everything is so simple to use and so easy to create...

Everything is so simple to use and so easy to create an account Reviewed on: 8th January 2024

Best app for savings and social spending

Super smooth and simple app that helps me save money via the interest payments and pots features. Also spending with friends is great due to the groups feature. Reviewed on: 8th January 2024

Unbelievable Bank - Must have!

The app is super intuitive and user friendly. The great interest rates means that you can make your money work harder for you. I think that Kroo as a company are very engaging with their customers and their customer service is second to none. Reviewed on: 8th January 2024

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