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Kroo: App reviews

Name: App
Rating: 4.91 (2510 reviews)

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4.91

Based on 2,510 reviews, last reviewed 25th Jan 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Clear & simple to use App App is clear and easy to use without the 'corporate' feel of other banking apps. Customer service has been excellent whenever I've needed to contact t... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026

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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2510)

Extremely quick and easy

Extremely quick and easy to set up, whenever Ive needed to speak to someone they have all been very friendly. Reviewed on: 11th April 2024

Got a couple loans and they are at good interest and...

Got a couple loans and they are at good interest and straight into your bank. CS is slow due to no live chat Reviewed on: 11th April 2024

Fantastic app and exceptional customer service.

Fantastic app and exceptional customer service. Would highly recommend to anyone. Reviewed on: 11th April 2024

Their banking operations is excellent

Their banking operations is excellent Reviewed on: 11th April 2024

I’ve just had a great experience nothing to complain...

I’ve just had a great experience nothing to complain about no issues Reviewed on: 11th April 2024

Great app

My account was easy to set up and the app is informative and easy to navigate. Notifications always keep me updated when a transaction has occurred and one time I needed assistance from the support team they were polite and quick to respond. Reviewed on: 11th April 2024

Great interest. Easy to set up and use app.

Really easy to set up an account. The app is so simple to use, and I love the money pots. Great rate of interest on a current account. Plus you get to plant two trees to support vulnerable environments. . Reviewed on: 11th April 2024

Smooth Like Butter

It’s been smooth sailing from start to where I current day. No issues. Reviewed on: 11th April 2024

Great rates on money.

I have only used the app. I find it easy and straightforward to use and the bank offers great rates on money. Reviewed on: 11th April 2024

Good interest rate, paid monthly

Good interest rate, paid monthly Reviewed on: 11th April 2024

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