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Kroo: App reviews

4.91
Based on 2,518 reviews, last reviewed 3rd Mar 2026
1000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to use and intuitive app live updates of cash t... Easy to use and intuitive app live updates of cash transfers and also amazing push notifications. I particularly like that I can easily navigate throu... Read more Reviewed on: 3rd March 2026
anton.tkacz's avatar
anton.tkacz

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026
Krys K's avatar
Krys K

About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2518)

Very easy

5
It’s super easy to set up/ open up the account - easy to use - and great rates. Reviewed on: 30th March 2023

slow account startup

4
customer services picked up within a minute.(& freephone) Reviewed on: 30th March 2023

Great Bank

5
The customer service is great, best bank that I've been with for a while, allows everything in one with few free spending abroad! Reviewed on: 30th March 2023

Perfect

5
Secure, easy to use, helpful staff, couldn't ask for a better account, would 100% recommend Reviewed on: 30th March 2023

Simple and great

5
When a bank offers you 3% in a current account, you assume there is a catch. Really surprised the App is great, instant response to online chat. Transferred a £1 from my Barclays current account and it was there in my KROO account in seconds Reviewed on: 30th March 2023

Kroo app is great

5
I find the app for kroo bank very user friendly, clear and easy to navigate to the various sections. Reviewed on: 30th March 2023

Quite simply the future

5
Easy and quick from start to finish. Reviewed on: 30th March 2023

Clear and Simple

5
Refreshingly simple with easy to follow instructions, thereby enabling less tech savvy people to take advantage of the Kroo app. Reviewed on: 30th March 2023

Amazing Service

5
Best bank i love it honestlyy couldnt thank them enough Reviewed on: 30th March 2023

Very easy to use and efficient.

5
Recently joined the Bank and very happy with the service and impressed with the easy approach. Reviewed on: 30th March 2023

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