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Kroo: App reviews

Name: App
Rating: 4.76 (2542 reviews)

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4.76

Based on 2,542 reviews, last reviewed 11th Jun 2026

36% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Amazing customer support team. Amazing customer support team. With competitive rates surrounding money in the account. Always find it easy to get help with any problems I've been ha... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026

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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2542)

Execellent Service

Good Sevice, very fast and reliable Reviewed on: 30th March 2023

Fantastic

Service is great setting up the account was streamless no problems with the APP easy to access whenever Reviewed on: 30th March 2023

Easy to use and pays a decent rate of interest

The application process was straight forward. The app is easy to navigate plus they pay a decent rate of interest. What’s not to like! Reviewed on: 30th March 2023

Modern app for modern banking

Had a few issues with the app crashing at first but that seems to be resolved, applying for an account in the app was really quick and easy, and didn't require any steps to be performed at an in person bank or within specific "opening hours". The app is simple and easy to use. Reviewed on: 30th March 2023

App

I really approve the karoo wallet app. Reviewed on: 30th March 2023

Easy to use

App is very user friendly and that is the best any customer could ever ask for using a banking app! Reviewed on: 30th March 2023

Top interest rate!

Great interest rate for savings and easy to use app. Excellent! Reviewed on: 30th March 2023

Easy to use.

Easy to use with great interest rate Reviewed on: 30th March 2023

Great service

Opened a current account to take advantage of great interest rates, easy application and app Very user friendly Reviewed on: 30th March 2023

Good interest

The only reason why I have Kroo account is the interest rate as other banks dont provide that on the current account. The app can be a bit buggy, but i dont use it a lot just store the money I dont use there to gain some interest on it. If there were a bank with similar interest rate and better experience and benefits id switch to it totally. It would be great to offer a higher interest rate, makes it more favorable in the market Reviewed on: 30th March 2023

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