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Kroo: App reviews

4.91
Based on 2,517 reviews, last reviewed 27th Feb 2026
900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Love it very easy to use and great customer service... Love it very easy to use and great customer service Reviewed on: 27th February 2026
Elijah Muya's avatar
Elijah Muya

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026
Krys K's avatar
Krys K

About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2517)

Excellent

5
Great App very easy to use. Can recommend Reviewed on: 17th March 2023

Very good

5
Early days yet, just opened but seems very easy to use Reviewed on: 17th March 2023

Just Brilliant

5
Fantastic, user friendly App. Good current account interest rates that change quickly after BoE changes. Not the usual delays you get with the other banks. Reviewed on: 17th March 2023

AMAZING

5
Easy to use, great interest rates, couldn't be with anyone better! Reviewed on: 17th March 2023

Great App

4
Simple app which is quite easy to navigate and use Reviewed on: 17th March 2023

Best of british

5
A simple to use and understand bank, that has its customers at its forefront. Reviewed on: 17th March 2023

Simple and safe

4
As an autistic adult I (generally) find banking apps a maze to navigate and used to rely on the assurance of being able to go into a high street branch. Kroo changed this. Their app is far from intimidating, clear and easy to use. I’m converted! Thankfully I haven’t had to use their customer service yet, but that’s another good sign as I was previously often attempting to gain support via banking apps messengers and ‘robot’ services which mostly ended in frustrations, more confusion the having to call and wait to talk to a real person. 10/10 for Kroo. Reviewed on: 17th March 2023

Tidy, useful banking app

5
New client who is very pleased with Kroo. Registration in the app was easy and the dashboard is easy to use Reviewed on: 17th March 2023

ease of use

5
Very easy to be accepted and to make a deposit to earn the best rate in the market. Reviewed on: 17th March 2023

Easy

5
So easy to use, and I’m a non technical 80 year old. Reviewed on: 17th March 2023

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