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Kroo: App reviews

View other Kroo products
4.91
Based on 2,518 reviews, last reviewed 27th Feb 2026
900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Love it very easy to use and great customer service... Love it very easy to use and great customer service Reviewed on: 27th February 2026
Elijah Muya's avatar
Elijah Muya

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026
Krys K's avatar
Krys K
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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2518)

Very efficient process in getting loan

5
Very efficient process in getting loan Reviewed on: 29th March 2024
Mohemed F's avatar
Mohemed F

Very easy to use and understand.

5
Very easy to use and understand. Great style, colours, and menus. Great language which is friendly and fun. Love what Kroo are doing and how they demonstrate this via the app with updates and information. Reviewed on: 29th March 2024
Jackie B's avatar
Jackie B

KROO SO EASY FOR YOU

5
Using the KROO app is so easy and user friendly compared with Lloyds and NatWest Banking apps. Reviewed on: 29th March 2024
Stuart W's avatar
Stuart W

The app is very user-friendly and the bank gives gre...

5
The app is very user-friendly and the bank gives great value interest rates. Reviewed on: 29th March 2024
Andrew E's avatar
Andrew E

Easily to use app.

5
Easily accessible app. Good rate of interest on current accounts. No charges for spending abroad which makes keeping track of spending simpler when on holiday. Able to keep track of spending day to day with prompt notifications. Reviewed on: 29th March 2024
VS's avatar
VS

Very easy to use App, Great interest rates and keeps...

5
Very easy to use App, Great interest rates and keeps me up to date Reviewed on: 29th March 2024
Bill Brown's avatar
Bill Brown

Good customer service

5
Good customer service , quick help Reviewed on: 29th March 2024
AS's avatar
AS

Kroo App

5
Really excellent app to use very customer friendly Reviewed on: 29th March 2024
JR's avatar
JR

Simple and easy to use, East & west Kroo Bank is is...

5
Simple and easy to use, East & west Kroo Bank is is the Best! Reviewed on: 29th March 2024
neelam a's avatar
neelam a

App works well.

5
App works well. Does everything i need. No bugs on the app. I like the pots. The app is responsive and easily tracks spending. I can see my balance easily. It is easy to send money to other people especially those using the app. Notifications are useful for me Reviewed on: 29th March 2024
Sam's avatar
Sam

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