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Kroo: App reviews

4.76
Based on 2,542 reviews, last reviewed 11th Jun 2026
36% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Amazing customer support team. Amazing customer support team. With competitive rates surrounding money in the account. Always find it easy to get help with any problems I've been ha... Read more Reviewed on: 11th June 2026
Sharpish's avatar
Sharpish

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026
Krys K's avatar
Krys K

About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Review Kroo: App now

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Kroo App reviews (2542)

Best of Banking

5
The app is simple and intuitive to use, the interest rate is the best I can find and I love the instant notification I get when I use my card. Security measures are robust and instant so I don’t miss out on purchases. Reviewed on: 29th March 2024

Love the App, so easy to set up.

5
Love the App, so easy to set up. The set out of it makes everything very clear and easy to follow. I love that if there is any movement with my money no matter the transaction the app sends me real time notification so makes it really easy to keep a track of my money. Reviewed on: 29th March 2024

Simple and efficient

5
Very straight forward to set up. User friendly and it’s great to see savings rates passed on so conveniently. I am going to let this pot bubble away. And see if I can hit that £1K interest allowance. I was initially wary of an app only based banking service but this has been a joy to use. Very handy. Reviewed on: 29th March 2024

Human responses

5
Had one question and a human responded very quickly with the answer. Reviewed on: 29th March 2024

So easy to use with great savings rate

5
So easy to use with great savings rate Reviewed on: 29th March 2024

Very efficient process in getting loan

5
Very efficient process in getting loan Reviewed on: 29th March 2024

Very easy to use and understand.

5
Very easy to use and understand. Great style, colours, and menus. Great language which is friendly and fun. Love what Kroo are doing and how they demonstrate this via the app with updates and information. Reviewed on: 29th March 2024

KROO SO EASY FOR YOU

5
Using the KROO app is so easy and user friendly compared with Lloyds and NatWest Banking apps. Reviewed on: 29th March 2024

The app is very user-friendly and the bank gives gre...

5
The app is very user-friendly and the bank gives great value interest rates. Reviewed on: 29th March 2024

Easily to use app.

5
Easily accessible app. Good rate of interest on current accounts. No charges for spending abroad which makes keeping track of spending simpler when on holiday. Able to keep track of spending day to day with prompt notifications. Reviewed on: 29th March 2024

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