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Kroo: App reviews

4.92
Based on 2,509 reviews, last reviewed 18th Jun 2025
75% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Rapid response quick response to any questions Rapid response quick response to any questions Reviewed on: 18th June 2025
Kirsty M's avatar
Kirsty M

Latest lowest rating:

1

Rude. Discrimination. Rude. Discrimination . Unreasonable denial. Reviewed on: 20th April 2025
Case E's avatar
Case E

About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2509)

Easy to use

5
Easy to use and sort things out. Reviewed on: 28th March 2024

What modern day banking should be

5
App is what modern day banking should be, simple and intuitive. Reviewed on: 28th March 2024

Great bank

5
Great bank and Great customer service Reviewed on: 28th March 2024

New bank with fresh ideas .

5
New bank with fresh ideas . So far their approach has been professional and helpful. They keep me fully informed about my statements and inform me rapidly about changes in interest levels. Nothing to complain about so far. Reviewed on: 28th March 2024

Easy to use app.

5
Easy to use app. No charges for overseas spending. Easy to use. Reviewed on: 28th March 2024

Super easy app and great comms.

5
Super easy app and great comms. Response time super quick and problem solved straight away Reviewed on: 28th March 2024

Opened a Kroo account because of the interest rate.

5
Opened a Kroo account because of the interest rate. App is so easy to use and I love the savings pots as has been saving for many different things and like the idea I can separate the savings rather than lumping together in the main account.. Reviewed on: 28th March 2024

A great banking app that gives me everything I want...

5
A great banking app that gives me everything I want and need. Reviewed on: 28th March 2024

The app is very intuitive and easy to use

5
The app is very intuitive and easy to use Reviewed on: 28th March 2024

Customer service 5*

5
Customer service was excellent compared to all other services I've used. Easily contacted and sorted while I was on the phone and it wasn't abroad. I like how easy to set up and use the app .. Reviewed on: 28th March 2024

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