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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Just Awesome

5
I love this company. I had an insurance for bike. Having been stolen my bike, I had claimed for it. Three days later I got £500 without any issue. I love their commitment. Reviewed on: 7th October 2021
MARUFUL ISLAM's avatar
MARUFUL ISLAM

Fair model and awesome customer experience

5
I like the shared cost model and billing transparency. I unfortunately had to make a claim for a damaged helmet and the experience was straightforward, polite and I had a new item in 24 hours. Really simple digital claim process and geared around user simplicity and experience. Reviewed on: 7th October 2021
Ade Priest's avatar
Ade Priest

First Class Service

5
Knowledgeable, Professional, fast and friendly…. Reviewed on: 7th October 2021
Roy Wiggins's avatar
Roy Wiggins

Great customer experience

5
I’ve not had to claim but I like the Laka philosophy and they have been really good to deal with for setting up the policy. Reviewed on: 7th October 2021
davidmorriss@yahoo.com's avatar
[email protected]

fantastic service

5
i had great service from Laka. I came off my bike and tore an expensive cycling jacket. They organised a replacement super fast and super easily. this is how insurance should be! Reviewed on: 7th October 2021
Stephen Brewster's avatar
Stephen Brewster

Brilliant Service by Cyclists fir Cyclists

5
Love the monthly statement of claims with payments related to the claims. Everyone is invested to keep the bike safe. Reviewed on: 7th October 2021
Michael Maynard's avatar
Michael Maynard

Simple, transparent and effective

5
Love Laka, easy to follow with completely transparent pricing and great cover. Reviewed on: 7th October 2021
Julian Hardy's avatar
Julian Hardy

The new way to insure your bikes

5
Brilliant new concept, much better than getting insurance as part of your home insurance or old style bike insurance. Reviewed on: 7th October 2021
Adrian Cammidge's avatar
Adrian Cammidge

Excellent value

5
Community minded and ethical approach to insurance - how refreshing! The world needs more of this enlightened approach to business models Reviewed on: 7th October 2021
Carmel Rice's avatar
Carmel Rice

Excellent easy service

5
Excellent service . Easy platform to use Reviewed on: 7th October 2021
markburrows996@hotmail.com's avatar
[email protected]

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