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Laka: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.96 (2651 reviews)

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4.95

Based on 2,651 reviews, last reviewed 25th Sep 2025

28700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Proper bike insurance They seem good value but I have not yet needed them so I don't know what the customer service is like our how will they deal with claims, but I'm opti... Read more Reviewed on: 25th September 2025

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025

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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2651)

Great customer service, Reasonable price

Customer service are very quick to answer any queries. Price is very good when claims are low Reviewed on: 22nd August 2019

Great, innovative insurance offering!

An amazing innovative idea which has helped re-engage me with my insurance product. Knowing that any payments I make are directly helping other customers is a big plus. Hopefully a similar model can be rolled out across other products! Reviewed on: 22nd August 2019

I got gummy bears

Best cycle insurance around. Their innovative operating model gives insurers peace of mind when their gears are stolen. I for an unfortunate one had mine stolen twice in a year and they were both quickly replaced. Their staff worked closely with me to get me back on the road asap, I felt they really cared and understood how it feels to have the expensive gears stolen. Last week I got sent my pedals with a spare tire and a pack of mini gummy :D made my day, thanks! Reviewed on: 22nd August 2019

Feel good insurance

Been a happy customer for over a year and have only goodvthings to say! No worrying about if/when my premium will be hiked, no fear of some fine print scuppering a claim, just simple and honest insurance. I’ve recommended to several friends who all share my view that this is the best insurance we e ever bought! Reviewed on: 22nd August 2019

Excellent idea

I really enjoy getting the monthly updates, it really helps the feeling you are part of a community rather than a number. Hopefully more insurance companies follow their lead Reviewed on: 22nd August 2019

Unbelievable Customer Service & Value

The fairest insurance on the market as it is community based. When my bike was stolen they were incredible and had me back on the road with new equipment in a few days. Reviewed on: 22nd August 2019

Simply the best bike insurance

The Laka model is unique and transparent. I am covered for the full value of my bikes and know that if something goes wrong that Laka will have me back on the road in super quick time. When a car knocked me off and wrote off my bike Laka immediately settled my claim meaning I didn’t have to deal or wait for the car insurance company to process things their side. Laka covered the lot straight up (and sought settlement from the car insurance company separately) so I was back on the road within a week. The fact that I have saved about 60% than what I would pay elsewhere is icing on an already bountiful cake. Reviewed on: 22nd August 2019

Easy and affordable

very affordable and easy to add or remove bikes from my policy Reviewed on: 22nd August 2019

Great innovative bike insurance

I’ve been a laka. customer for some time now and have been totally satisfied with the cost and super customer service have done and will continue to recommend cannot fault the product or service. Reviewed on: 22nd August 2019

Excellent insurer

Insure my bikes with Laka - super easy to do and super fast and friendly if you need to make a claim. Reviewed on: 22nd August 2019

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Laka: Cycle insurance reviews

28700% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Laka: Cycle insurance now

Laka Cycle insurance reviews (2651)

Great customer service, Reasonable price

Great, innovative insurance offering!

I got gummy bears

Feel good insurance

Excellent idea

Unbelievable Customer Service & Value

Simply the best bike insurance

Easy and affordable

Great innovative bike insurance

Excellent insurer

Review Laka: Cycle insurance now

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