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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,651 reviews, last reviewed 25th Sep 2025
28700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

4

Proper bike insurance They seem good value but I have not yet needed them so I don't know what the customer service is like our how will they deal with claims, but I'm opti... Read more Reviewed on: 25th September 2025
Mx Paul 's avatar
Mx Paul

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2651)

Flexible, fair and competitive

5
I love the way it is tailor made to meet cyclist requirements Reviewed on: 22nd August 2019
Simon Roe's avatar
Simon Roe

Excellence!

5
Truly great, had to claim with a couple of weeks of opening account, got a replacement without any paperwork or other hassles! Also, customer service is genuinely friendly and great! RECOMMENDED!!! Reviewed on: 22nd August 2019
Vitalic77's avatar
Vitalic77

Laka is totally amazing cycle insurance. Simple!

5
I have recommended Laka to my cycling friends and most have signed up. It's is completely unique and because it's community-based it works for its members. Unfortunately, I also had to claim and their response was simply the best insurance claim experience I have ever had. I can't say enough about how great this company is. Reviewed on: 22nd August 2019
Julian Saunders's avatar
Julian Saunders

Great!

5
Really fair way to provide insurance. Easy web interface. Reviewed on: 22nd August 2019
George's avatar
George

Great service and support

5
Had great experience with Laka following after an accident. Claim process was straightforward and I was able to get bike replaced quickly, with great communication through the process. Reviewed on: 22nd August 2019
Ben Heighway's avatar
Ben Heighway

Easy claims process and customer service

5
There’s no restrictive process for claims or contacting customer service who respond very quickly. Innovative way to claim such as uploading a video. When I didn’t need a mechanic to fix they sent me a t-shirt. Reviewed on: 22nd August 2019
James waites's avatar
James waites

Everything good

5
So far haven't needed to claim but the transparency is really nice. And the cost is great. Reviewed on: 22nd August 2019
Anuj's avatar
Anuj

Great insurance provider, easy to use

5
Laka are really easy to set up with and communicate really well. It's good to have a kind of mutual model in cycling insurance and they partner with e-bike/cargo bike providers so were perfect when we got our family bike. Reviewed on: 22nd August 2019
N Taylor's avatar
N Taylor

By cyclists for cyclists

5
Great company that is run by cyclists for the benefit of other cyclists and not some anonymous shareholders. Keep up the good work! Reviewed on: 22nd August 2019
Aaron Hill's avatar
Aaron Hill

Cost effective and transparent

5
Cost effective and transparent. Pick and choose by bike. Reviewed on: 22nd August 2019
Lewis's avatar
Lewis

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