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Laka: Cycle insurance reviews

4.95
Based on 2,651 reviews, last reviewed 25th Sep 2025
28700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

4

Proper bike insurance They seem good value but I have not yet needed them so I don't know what the customer service is like our how will they deal with claims, but I'm opti... Read more Reviewed on: 25th September 2025
Mx Paul 's avatar
Mx Paul

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2651)

Laka- friendly and their interests are aligned with your as a cyclist

5
I recommend Laka as their way of providing bike insurance just makes sense as their interests as aligned with yours- where they make money based in claims rather than based on trying to turn down as many claims as possible like some insurers. Laka are friendly to deal with, though I haven't had to make a claim, and the price is ok too. Reviewed on: 27th August 2019

Fantastic insurance for mountain bikers

5
Brilliant company, excellent product. Reviewed on: 26th August 2019

Would totally recommend

5
You feel like you're talking to human beings and not robots or men in black trying to get your money for nothing. Reviewed on: 26th August 2019

Game-changing bike insurance

5
Brilliant company- love the concept and have recommended the company to many friends and colleagues and anyone else that uses them agrees! I like that it promotes honesty and there is a cap on how much I will pay for my bike insurance each month and it covers much more than most over bike insurance companies such as races etc. The website is easy to use and I've never had any issues whatsoever. I've thankfully not had to claim for anything yet so I cannot give feedback on how they handle claims but it's been a very positive experience so far. Reviewed on: 23rd August 2019

A New Spin On An Archaic Industry

5
Laka gives you the flexibility as a cyclist you need charging you a fair amount each month based on claims - ultimately it's turning the industry and the expected norm on it's head! Reviewed on: 23rd August 2019

AMazingly quick and fair settlement of claim

5
Such quick, friendly service and all done fairly to the community - what more could one ask for from an insurance company Reviewed on: 23rd August 2019

Quick, cheap and easy

5
Extremely helpful service, easy to use and understand and great prices Reviewed on: 23rd August 2019

Innovative

5
Very innovative. Have recommended to all my friends Reviewed on: 22nd August 2019

Innovative bike insurance that is good value

5
The cheapest quote I got to insure my best bike before you factor in that they each month they charge you less than quoted. Love the app for managing my insurance. Reviewed on: 22nd August 2019

Fair and transparent insurance

5
No claims yet (thankfully), but impressed with Laka's open pricing policy, its add-on benefits and feeling of community. Reviewed on: 22nd August 2019

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