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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
97% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Innovative

5
Very innovative. Have recommended to all my friends Reviewed on: 22nd August 2019
Disks sksbd's avatar
Disks sksbd

Innovative bike insurance that is good value

5
The cheapest quote I got to insure my best bike before you factor in that they each month they charge you less than quoted. Love the app for managing my insurance. Reviewed on: 22nd August 2019
Andrew Burrows's avatar
Andrew Burrows

Fair and transparent insurance

5
No claims yet (thankfully), but impressed with Laka's open pricing policy, its add-on benefits and feeling of community. Reviewed on: 22nd August 2019
Colin's avatar
Colin

Flexible, fair and competitive

5
I love the way it is tailor made to meet cyclist requirements Reviewed on: 22nd August 2019
Simon Roe's avatar
Simon Roe

Excellence!

5
Truly great, had to claim with a couple of weeks of opening account, got a replacement without any paperwork or other hassles! Also, customer service is genuinely friendly and great! RECOMMENDED!!! Reviewed on: 22nd August 2019
Vitalic77's avatar
Vitalic77

Laka is totally amazing cycle insurance. Simple!

5
I have recommended Laka to my cycling friends and most have signed up. It's is completely unique and because it's community-based it works for its members. Unfortunately, I also had to claim and their response was simply the best insurance claim experience I have ever had. I can't say enough about how great this company is. Reviewed on: 22nd August 2019
Julian Saunders's avatar
Julian Saunders

Great!

5
Really fair way to provide insurance. Easy web interface. Reviewed on: 22nd August 2019
George's avatar
George

Great service and support

5
Had great experience with Laka following after an accident. Claim process was straightforward and I was able to get bike replaced quickly, with great communication through the process. Reviewed on: 22nd August 2019
Ben Heighway's avatar
Ben Heighway

Easy claims process and customer service

5
There’s no restrictive process for claims or contacting customer service who respond very quickly. Innovative way to claim such as uploading a video. When I didn’t need a mechanic to fix they sent me a t-shirt. Reviewed on: 22nd August 2019
James waites's avatar
James waites

Everything good

5
So far haven't needed to claim but the transparency is really nice. And the cost is great. Reviewed on: 22nd August 2019
Anuj's avatar
Anuj

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