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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Laka

5
Simple, hassle free and competitively priced. Reviewed on: 6th September 2019
Rowley Haverly's avatar
Rowley Haverly

Innovative

5
I love the way you list items by taking pics of them as well as the innovative approach to mutualisation of risks. They’ve done an incredible job with their branding and people in the cycling community talk about them as a cycle brand - rather than an insurance brand. They make people want to buy insurance rather than have it sold to them. Reviewed on: 6th September 2019
Andythornley's avatar
Andythornley

Great customer service

5
Very responsive customer service and all terms and conditions are explained very clearly. Best insurance company I have ever used! Reviewed on: 6th September 2019
Cazak Stan's avatar
Cazak Stan

Awesome

5
Just amazing!! This is great! Highly recommend! Reviewed on: 6th September 2019
Brett's avatar
Brett

Excellent service, and the perks are great!

5
Made a claim for some accidental damage and the process was quick and painless. Great stuff! Reviewed on: 6th September 2019
Nicolas Lee's avatar
Nicolas Lee

Amazing

5
They have an amazing insight into the insurance market Reviewed on: 6th September 2019
Parth Lakhani's avatar
Parth Lakhani

Great place to work

5
I interned at Laka - everyone at the team is a cyclist like me and they treated me and all customers fairly. They deserve to win! Reviewed on: 6th September 2019
Rahul's avatar
Rahul

Easy Innovative Insurance

5
Easy to understand and use even by a young kid helping with innovative product Reviewed on: 6th September 2019
Vikas Rohtagi's avatar
Vikas Rohtagi

So smoooooth

5
One of the easiest insurance policies to set up for a bicycle with also great UX Reviewed on: 6th September 2019
Walid's avatar
Walid

Transparent pricing and great customer service

5
I got a quote in a matter of moments via the website and when I crashed my Canyon bicycle, Jon from the team was very helpful in finding a replacement bicycle for me! Reviewed on: 6th September 2019
Ramamurthy's avatar
Ramamurthy

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