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Laka: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.96 (2651 reviews)

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4.95

Based on 2,651 reviews, last reviewed 25th Sep 2025

28700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Proper bike insurance They seem good value but I have not yet needed them so I don't know what the customer service is like our how will they deal with claims, but I'm opti... Read more Reviewed on: 25th September 2025

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025

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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2651)

Innovative model

Effective and successful innovative insurance model that delivers great value to customers Reviewed on: 6th August 2019

Highly recommended! Community-powered is the way forward

Brilliant concept and incredible service. Love the idea of an insurance scheme funded by the community and an insurance company that wants to do the right thing for its customers. Oh and they're friendly, efficient, responsive and helpful too. If you're a cyclist and want a much better type of insurance (which benefits you and the wider cycling community too) then I'd encourage you to check out Laka. Highly recommended Reviewed on: 6th August 2019

Best ever

Having claimed for my stolen bike with Laka, I can definitely vouch for their speed and helpfulness. They've got a new bike to me within the week. I'm glad I chose them as my insurance. Not having a flat rate and paying for other Laka claims is great too. My monthly fees have ranged from £4 to £20. I tend to think insurance companies are evil but Laka certainly isn't an evil one. Highly recommended! Reviewed on: 6th August 2019

Great people and excellent service, highly recommend!

Laka have been nothing short of brilliant since I signed-up earlier this year. I had a couple of claims related to damage and a theft. Jon was on the case right away and ensured I was back on a bike again as quickly as possible. The flexible premium model means some months I pay very little for what is a top-notch service whilst being far more agile than any other insurance company I have encountered previously. Reviewed on: 6th August 2019

Quick and easy service when you need it

Within minutes my claim was being dealt with and turned a bad situation around with zero effort from me. I'm never riding my bike uninsured again! Reviewed on: 6th August 2019

Best insurance company I've ever seen

I'm not prone to hyperbole, so when I say that everything about Laka is better than any other insurance company I've ever dealt with, I really mean it. Signing up is easy, and although the model takes a few minutes to understand, they do a really good job of explaining it on the website, though it could be a bit easier to find the explanations. Any questions are answered swiftly and fully by their amazing customer support personnel (shout out to Henry, who was not only very knowledgeable but also extremely charming). I haven't had to claim yet, but a friend of mine who had her bike stolen only days before tackling a serious sportive (over 150km) had a new ride within two days, barely even missing any training! If I could give them six stars I would. Keep up the good work Laka, I know that I'm not the only one waiting for more products with eager anticipation - I wish you could cover everything! Reviewed on: 29th July 2019

Top Quality

I really appreciate their innovative approach to providing my cover Reviewed on: 17th July 2019

Great product great service

What a great idea and executed even better Reviewed on: 17th July 2019

Awesome

perfect experience, thanks very much for all your help Reviewed on: 16th July 2019

Excellent

Amazing customer experience and easy to use Reviewed on: 16th July 2019

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Laka: Cycle insurance reviews

28700% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Laka: Cycle insurance now

Laka Cycle insurance reviews (2651)

Innovative model

Highly recommended! Community-powered is the way forward

Best ever

Great people and excellent service, highly recommend!

Quick and easy service when you need it

Best insurance company I've ever seen

Top Quality

Great product great service

Awesome

Excellent

Review Laka: Cycle insurance now

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