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Laka: Cycle insurance reviews

4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
109% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

Great innovative bike insurance

5
I’ve been a laka. customer for some time now and have been totally satisfied with the cost and super customer service have done and will continue to recommend cannot fault the product or service. Reviewed on: 22nd August 2019

Excellent insurer

5
Insure my bikes with Laka - super easy to do and super fast and friendly if you need to make a claim. Reviewed on: 22nd August 2019

Innovative and transparent

5
Innovative and transparent insurance. Not the cheapest but then quality doesn’t come cheap. It’s nice to know where the money goes and the community makes it more than an insurance provider. Reviewed on: 22nd August 2019

Simple but specialist insurance for people with bikes

5
Good, honest and simple to manage bicycle insurance. The team at Laka we’re quick to respond to my questions, insurance is pretty comprehensive and the price competitive. What I like about this is that they also insure your bikes if in a locked shed. Would not hesitate to recommend: Reviewed on: 22nd August 2019

Awesome service!

5
I’ve used Laka for some time now and the experience has been top drawer. The community charging model works brilliantly, I’ve never paid the full monthly amount and have paid nothing a couple of times. But the best thing about Laka is the experience when I unfortunately had to make a claim. This was dealt with quickly, and easily, getting me back riding with no drama, fuss, or quibbles. I have already recommended Laka to lots of friends, and I wouldn't use any other insurer for my cycling kit now. Reviewed on: 22nd August 2019

Innovative, redesigned cover with community risk sharing

5
I was one of the earliest adopters of Laka to cover my bikes ahead of an overseas week long trip. Most months I barely pay a premium as like-minded cyclists like me look after their bikes, lock them securely and try not to crash them... Reviewed on: 21st August 2019

Transparent and reliable

5
I've never felt so genuinely looked after when it comes to cycle insurance. The monthly emails are fully transparent and give you a full breakdown of the (usually tiny) costs that are being passed along to you. Reviewed on: 21st August 2019

Best bicycle insurance

5
Laka are great. The concept is amazing. I love how unlike other insurers, they're always transparent about how the costs are calculated. Reviewed on: 21st August 2019

Love it

5
Great customer service, along with a great model. Reviewed on: 20th August 2019

Fabulous

5
Everyone I know who has needed to claim has had their claim sorted quick as lightning. Every conversation I've had with Laka has been friendly and efficient, best insurance experience ever! Reviewed on: 8th August 2019

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