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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
109% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

AMAZING!

5
LAKA got me riding again as soon as possible, I could live chat then late on a Saturday evening and call staff even when they were off sick. They were more like helpful friends than an insurance company, and I can’t imagine ever insuring my bikes with anyone else. Friendly, helpful and fantastic! Reviewed on: 8th August 2019
Lydia Hunter's avatar
Lydia Hunter

The best insurance policy ever

5
Love the customer service and offering. I made the claim and it dealt with it instantly. Reviewed on: 7th August 2019
John Smith's avatar
John Smith

Easy and reliable

5
Been using them for a few months, and been very impressed. Reviewed on: 7th August 2019
Laura Scott's avatar
Laura Scott

THEY HAVE YOUR BACK.

5
Laka don't feel like an insurance company, you don't take that deep breath and wait for the inevitable fight to happen over a claim, they just get on with it, understanding the love you have for your bike and your love for riding and they get you back in your happy cycling place, no fuss. Reviewed on: 7th August 2019
Matt Doman's avatar
Matt Doman

Amazing service and value!

5
Best service in town, and great business model that actually helps the customers rather than penalising them. Bike experts who can actually help to get you back on wheels asap when bad luck hits you. Reviewed on: 7th August 2019
Emilie Beauchamp's avatar
Emilie Beauchamp

I now have peace of mind

5
Since I changed my bike insurance from another company to Laka I have more peace of mind than before. The cover is outstandingly good with services that I have never seen in any other company. They are definitely the top of the market in the bike insurance sector. Reviewed on: 7th August 2019
Marta's avatar
Marta

The best

5
Such an easy and pain free experience, I’ve had nothing but joy Reviewed on: 7th August 2019
Kris 's avatar
Kris

Just so easy

5
You can tell Laka was started by cyclists. It's easy to add bikes and chose the amount to cover them for. As someone that builds rather than buys them it's great. I've luckily not had to make a claim but my friends that have all have only positive things to say. No struggle to get the full amount or anything. The bonus is that it works out a good deal cheaper than the other insurers I checked out too. Reviewed on: 7th August 2019
Sumo89's avatar
Sumo89

Laka are hands down the best insurer I have ever used

5
I had to make a substantial claim with Laka while on holiday in Italy. I was expecting an argument, negotiation and a very protracted claims process but was so pleasantly surprised. I bought a replacement for the item I lost (it was expensive) and Laka had the money back in my bank account before I went to bed that night. Fantastic!!! Reviewed on: 6th August 2019
Phillip's avatar
Phillip

Fantastic service and AMAZING cover

5
After being involved in an accident, I got half way through claiming but stopped as I didn't think it was worth it. Laka got in touch, encouraged me to finish my claim and then took care of the whole thing. I was honestly totally blown away. Such a great experience from a really crap one in being involved in an accident that wasn't my fault which smashed up by bike . Could not recommend enough. Reviewed on: 6th August 2019
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LeeMMM

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