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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Insurance that actually CARES

5
Laka are a creative company staffed by people who understand and care for their customer. Cannot recommend them highly enough! Reviewed on: 2nd September 2019
johnnynomics's avatar
johnnynomics

Best insurance on the road

5
Had to make a claim Was so fast and simple. Got a reply out of hours. They went above and beyond to get me the right replacement. They really know there stuff! Reviewed on: 1st September 2019
Jasmin Smith's avatar
Jasmin Smith

Easy sign up, great prices and concept

5
I’m a decent sign up, two bikes and accessories. The sign up process was simple and the communication at sign up and the monthly communications are excellent. Very happy with this insurance and have recommended to many friends. Reviewed on: 1st September 2019
Alan McKeown's avatar
Alan McKeown

Great bang for the buck!

5
I joined Laka a few months ago when my policy with cycleguard ran out. I was intrigued by the new insurance model and boy was I surprised by the whole experience. It is. So. Much. Better. Reviewed on: 1st September 2019
Alessandra's avatar
Alessandra

Great service

5
Innovative concept and great customer service! Can only recommend Reviewed on: 1st September 2019
Possert Barbara's avatar
Possert Barbara

Good, honest insurance

5
My first experience of dedicated bike insurance. Great responsive staff, reasonable and clear monthly pricing. I haven't need to claim yet, but from what I've read, Laka sound like a diligent bunch. Reviewed on: 1st September 2019
Steven Lee's avatar
Steven Lee

Super easy to use!

5
The ease of use and intuitiveness of the browser is amazing without compromising on highlight of their products Reviewed on: 1st September 2019
Sri Ram's avatar
Sri Ram

They saved my cheap student behind!

5
I am currently on a trip cycling solo through Germany and France. Unfortunately my parents still like to be a little over bearing when it comes to my safety. Laka offers affordable, reasonable insurance for both my fixed gear racing career and touring holidays. Because on laka both me and my parents can sleep a little easier at night whether I'm in a hostel, hotel or campsite! Cheers Laka!!!!! Reviewed on: 1st September 2019
Mischa Manser's avatar
Mischa Manser

Simple, seamless and direct. What insurance should be

5
Their customer service is brilliant. It's easy to understand what they are selling you. Every insurance company should take note. Reviewed on: 1st September 2019
Vas Ramanujam's avatar
Vas Ramanujam

Excellent service and great price

5
Excellent service and great price. Dealt with claim without problem and very quickly. Reviewed on: 1st September 2019
Kat moody's avatar
Kat moody

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