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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Review Laka: Cycle insurance now

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Laka Cycle insurance reviews (2748)

Amazing company

5
Very good service, would recommend to everyone!!! Reviewed on: 7th September 2018
Baturalp Peltekoglu's avatar
Baturalp Peltekoglu

Great Company, great new idea

5
Rethinking insurance at core. Being one step ahead to the old corporates. Reviewed on: 7th September 2018
Marc Eichborn's avatar
Marc Eichborn

Great idea - fair price!

5
Love the idea, service & brand - turning bike insurance on its head Reviewed on: 7th September 2018
Nigel Walsh's avatar
Nigel Walsh

Perfect for cyclists

5
Fantastic cover which is also cheap - where is the catch? There is none? YEAH!!! Reviewed on: 7th September 2018
Eva's avatar
Eva

Super and Innovative!

5
I really enjoy Laka! They have such a cool business model concept and the service really works. I've covered two of my bicycles with them and I also had the opportunity to meet like minded people via their Laka Cycling Club. 5 Star Cycling Insurance! Reviewed on: 7th September 2018
Max T. Roxburgh 's avatar
Max T. Roxburgh

Five star service!

5
I love the way Laka works- such a change from the normal insurance companies and was really easy to set up Reviewed on: 7th September 2018
Jane Nicholls's avatar
Jane Nicholls

Love the concept!

5
It's about time something like this came along! Great customer service too, would definitely recommend ... Reviewed on: 6th September 2018
Rachel Fordham's avatar
Rachel Fordham

Great Idea, Great Execution

5
Laka, in my view, is the sort of organisation that we would like to see more of in other walks of life. Their disruptive, customer-centric, business model is a welcome change from the usual painful insurance experience that we are all used to. Congratulations to the team for daring to be different! Reviewed on: 6th September 2018
DevonGirl's avatar
DevonGirl

Unbelievably good service, especially when I had a claim - They paid the same day!

5
I have only been a Laka customer for about 4 months and even though July is their ‘peak’ month for claims, I have still only paid about £16 to date. On top of this, while cycling in Italy last week I had an incident with my Garmin cycling computer. The clamp holding it to my bike broke mid-ride at about 40 km/h and the Garmin flew off my handlebars and smashed on the road. I immediately emailed Laka and although I initially had a little trouble with the website, they jumped into action to help process my claim and it was easy to upload a video statement of what happened and a picture of my broken Garmin. They could not have been more helpful. What really blows me away is that the next day I went to a local store in Italy to buy a replacement Garmin and Laka immediately repaid me and had the money back in my bank account by the time I went to bed that evening. I have never known an insurance company to be this helpful or pay out this quickly. A huge thanks and Laka have a customer for life! I would highly recommend Laka! Reviewed on: 5th September 2018
Phillip's avatar
Phillip

Fair and friendly

5
Sharing claims rather than paying premiums is really cool - it’s fairer and cheaper Reviewed on: 4th September 2018
TDW's avatar
TDW

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