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Laybuy (inactive company): Buy Now Pay Later (discontinued) reviews

1.54
Based on 34 reviews, last reviewed 1st Jun 2024
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Latest highest rating:

5

Excellently service quick credit assessment, easy use the app, easy to track and can be paid in advance. I really like to use it. Reviewed on: 9th March 2023
Andyke (Andykeee)'s avatar
Andyke (Andykeee)

Latest lowest rating:

1

Poor customer service and bad integration Regular app outage and merchants issues. Very difficult to get refunds (both in part or full) and customer service sometimes takes days to respond wi... Read more Reviewed on: 1st June 2024
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Sfulop

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Laybuy (inactive company) Buy Now Pay Later (discontinued) reviews (34)

Review of the Laybuy (inactive company), Buy Now Pay Later (discontinued):

You cannot contact them if there is a problem.

1
It’s fine until there is a problem. They have no customer services. Emails go ignored, their chat messages go unread and you just end up in circles using their FAQs. They have just had a data breach and many people have had money taken and unable to access their accounts. They are still taking my money but I am unable to manage my account. Honestly there are plenty of BNPL companies that have customer services. Use them! Reviewed on: 17th February 2024

Excellently service

5
quick credit assessment, easy use the app, easy to track and can be paid in advance. I really like to use it. Reviewed on: 9th March 2023

Avoid avoid avoid

1
Account has been hacked and laybuy do nothing but blame the customer gor their hack and all the while money goes out my bank to laybuy seems dodgy to me when they dont do a thing despite requests for closure of account and stop transactions Reviewed on: 27th December 2022

Excellent.

5
I love this company, I find shopping a lot easier when you can pay in installments. I got suspended for security issues, but, it was all sorted, by the friendly staff, so if you do have a problem make sure to contact them and communicate by email. Reviewed on: 15th December 2022

Suspended with no explanation.

1
This company, is unpredictable, When it's going well, all good, when things go wrong, you get no explanation, I am not in debt with them either. Reviewed on: 9th December 2022

Easy and no issues

5
Lots of places to use Laybuy. Quick and easy. Their app is easy to use with built in high Street stores. Reasonable credit limit. Would recommend Reviewed on: 18th July 2022

Laybuy is awesome

5
Laybuy is awesome, it gives me chance to make a payment over several weeks a little bit at a time, so I can just get on with things, I have used them several times now and have had no problems whatsoever. Reviewed on: 2nd September 2021

Great service

5
This company is the beat buy now pay later company I’ve ever come across. With bad credit I don’t get accepted for Klarna or anything and this company within 24 hour accepted me for £380 of credit to use online and has now increased to £440. They don’t bombard you or anything they just send you reminders. It is brilliant. Reviewed on: 13th August 2021

Excellent Service all round

5
Laybuy gives you an easy and free way to get credit with friendly lending. the laybuy service is excellent all round! Reviewed on: 12th May 2020

Great company

5
Trusted company that has a seamless functionality and works like clockwork - could not recommend more - helped myself and my family get essential goods needed for everyday means. Reviewed on: 12th May 2020

Amazing Service and Easy to Use

5
I've been using Laybuy for almost a year now and cannot fault the service in anyway. It's so helpful splitting payments over 6 weeks as it frees up cash flow for other week to week expenses! And the best part is there is no interest or hidden costs (unless you are late with payments ofcourse). The platform itself is very intuitive and easy to use fitting seamlessly into my online shopping experience. Would recommend Laybuy to anyone that wants to improve their shopping experience! Reviewed on: 11th May 2020
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