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Leek Building Society: Mortgages reviews

4.86
Based on 583 reviews, last reviewed 5th Aug 2025
95% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025
Valerie 's avatar
Valerie

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

Outstanding Service

5
Professional, efficient, polite are just some of the words to describe Leek Building Society's customer service. Always on hand if you have an issue and always understanding during tough times. Quick responses and clear and precise information make their customer service second to none. Reviewed on: 13th January 2025

Have been with Leek for over 10 years.

5
Have been with Leek for over 10 years. Always approachable and helpful. With great customer service, you are a true customer not just a number! Reviewed on: 13th January 2025

I have been with Leek Building Society for 11 years...

5
I have been with Leek Building Society for 11 years and I wouldn't dream of changing as their services is excellent. They are always knowledgeable about the product and always make sure it suitable to my needs. What i love most is that I can call them and speak to someone instead of an online service. They are highly recommended in my view Reviewed on: 13th January 2025

Years of good service

4
Have stayed with Leek BS for more than 10 years of home ownership, always receive a good level of service from a friendly team. Very much appreciate still having a local branch. Reviewed on: 13th January 2025

Very helpful staff

5
Very helpful staff easy to contact on the phone Reviewed on: 13th January 2025

Recommended to my friend

5
Leek building society have provided me with a solution to my situation. They are always helpful and answer any questions I may have. They take time to ensure that I am getting the correct product for my meds. I have already recommended Leek building society to a friend. Reviewed on: 13th January 2025

They are a great lender.

5
They are a great lender. Real people! Reviewed on: 13th January 2025

They have always been really helpful.

5
They have always been really helpful. Especially when covid hit and there were alot of struggles around mortgage payments. Nothing was ever too much hassle. Very supportive Reviewed on: 13th January 2025

Generally good.

5
I’ve never had any problems contacting them and always received good service and information. Their website works well and keeps me up to date with new offers. The only disappointment was the charges made foe renewing my mortgage with them. I felt they were excessive considering I was a loyal customer. Reviewed on: 13th January 2025

Excellent service and products

5
Easy to contact. Great to deal with. Quick appointments. Competitive products that I find hard to beat. Freindly and knowledgable staff who seem to go out of their way to help you and treat you as a person not just a customer. Been with Leek for years and highly recommend. Reviewed on: 13th January 2025

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