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Leek Building Society: Mortgages reviews

4.89
Based on 665 reviews, last reviewed 23rd Jan 2026
7900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

A thoughtful old style Building Society! At 70 years old, 7 years ago, The Leek gave myself and my Wife the go ahead to a 60% mortgage. It started with a 2yr fixed interest, followed by 5 yea... Read more Reviewed on: 23rd January 2026
Charles Oldroyd's avatar
Charles Oldroyd

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (665)

Review of the Leek Building Society, Mortgages:

Leek Building Society staff are knowledgeable and fr...

5
Leek Building Society staff are knowledgeable and friendly and listen, before advising on the best product for the individual I have been pleased with the whole experience which has assisted me in getting a mortgage that suits my needs. Reviewed on: 24th January 2024

Excellent customer service

5
I have been with Leek BS for the entirety of my mortgage, and have never found an alternative provider that has been able to offer me a better value product. I have always received excellent customer service, and in a world of automated phone lines, it has always been refreshing to hear a friendly human voice simply pick up the phone straight away and say, "Hello." I always feel like I'm dealing with a local high street building society which is rare these days. Thoroughly recommended. Reviewed on: 20th January 2026

Excellent Mortgage Experience

5
I had a smooth and positive experience with Leek Building Society. The application process was simple, customer support was excellent, and they offered great rates. Everything was handled efficiently and professionally. Highly recommended. Reviewed on: 20th January 2026

Fair and honest terms.

5
leek BS treat you as an individual and always tries to make things happen. Reviewed on: 20th January 2026

Mortgage

5
Good that you can go and speak to someone in person. Clearly explains options friendly service. Reviewed on: 20th January 2026

Good deal

5
Found myself a good deal for 5 years fix fee Reviewed on: 20th January 2026

Always polite and helpful when I have had questions.

5
Always polite and helpful when I have had questions. Reviewed on: 20th January 2026

Excellent service with a quick decision

5
Excellent service with quick decisions that helped us secure the house we wanted Reviewed on: 20th January 2026

We have a mortgage on our main home to help fund a b...

5
We have a mortgage on our main home to help fund a bungalow four my wife's mother who is 93, the mortgage advisor was helpful and patient as we worked through the option on the renewal. Reviewed on: 20th January 2026

Life time support

5
Had more than one variations with Leek BS nor just recently but over 25 years. Always professional, person driven and supportive. No faults! Reviewed on: 20th January 2026

Outstanding customer service

5
We have always been with Leek United and are about to finish our z35yr mortgage. We have never considered a move- customer service is outstanding on every occasion. Reviewed on: 19th January 2026