Smart Money People Logo

Leek Building Society: Mortgages reviews

4.86
Based on 583 reviews, last reviewed 5th Aug 2025
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025
Valerie 's avatar
Valerie

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Review Leek Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience. Write a review

Leek Building Society Mortgages reviews (583)

Always there when i needed them to be.

5
Always there when i needed them to be. Very pleasant, supportive and knowledgeable staff. Reviewed on: 20th March 2024

Not good for existing discounted mortgage customers

4
I have rated 4 due to only building society who were able offer the mortgage amount I were looking at the time. However, when BOE raised the interest rate leek raised them quickly even for discounted rate mortgages. Despite leek offering better rates for new customers now they have not reduced for existing customers Reviewed on: 20th March 2024

So helpful

5
So helpful and made it really easy to arrange my mortgage Reviewed on: 20th March 2024

I have dealt with leek building society for many yea...

5
I have dealt with leek building society for many years and will continue to do so,you can't get better professional and friendly service from staff who always go the extra mile to help. They will always try to help with anything you request and give professional and unbiased advise. Reviewed on: 20th March 2024

High interest discounted mortgage.

4
I have discounted mortgage with leek. Despite other lenders had reduced their interest rates recently leeks did not and have kept at higher rate of 5.75% which .50% more than BOE. I can’t understand how come is this discounted rate. Reviewed on: 20th March 2024

First ever mortgage, great to speak too however woul...

5
First ever mortgage, great to speak too however would be 10/10 if they had more of an online app/ website where you could process extra payments etc easier Reviewed on: 20th March 2024

Very easy process to get my mortgage !

5
Very easy process to get my mortgage ! Reviewed on: 20th March 2024

Outstanding. wouldn't change my mortgage ever!

5
I got my one and only mortgage with Leek Building Society 11 years ago and would not ever think of changing as they are excellent in every way. Their customer service is outstanding, pleasant, kind and considerate I can call them up and speak directly to the same person. They contact me when my renewal is due with excellent rates and always talk me through every fine detail to give me my prefered option, their personal touch is invaluable to me. I wholeheartedly believe they genuinely deserve this award I can not fault them they are excellent Reviewed on: 20th March 2024

Taking a remortgage with Leek United

5
Always had a mortgage with Leek United but circumstances changed and decided to remortgage. The advisor was very helpful and explained all that was needed. He was always there to help with any questions we found that Leek United was still the best to take the remortgage with. Reviewed on: 20th March 2024

Very personable and helpful

5
Very responsive to any queries. Feel like I know the admin team over the years as they’ve always been very personable. Feels family run, trustworthy and friendly. Reviewed on: 20th March 2024

Do you have a different Leek Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Leek Building Society?

    View all products