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Leek Building Society: Mortgages reviews

4.86
Based on 583 reviews, last reviewed 5th Aug 2025
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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1%
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0%
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1%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025
Valerie 's avatar
Valerie

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

Excellent mortgage advisors.

5
Excellent mortgage advisors. I’ve had several fixed rate applications that have been well explained and no hard sell. Very smooth transactions and stress free. I’ll be sticking with Leek. Thank you Reviewed on: 20th March 2024

I am a mortgage broker and a customer as I have a mo...

5
I am a mortgage broker and a customer as I have a mortgage with them and also saving accounts Reviewed on: 20th March 2024

The roof over my head!!

5
Professional people who can be trusted to do what is in YOUR best interests....even with the roof over your head - and that's saying something!! Reviewed on: 20th March 2024

Competitive Mortgage

5
Friendly, informative, never any concerns for the Six years I have been with them and extremely competitive Reviewed on: 20th March 2024

Competitive rate and really good support online or o...

5
Competitive rate and really good support online or over the phone. Good communication. Reviewed on: 20th March 2024

Customer support

5
We are always kept up to date with what’s going on and want the best for their custoners Reviewed on: 20th March 2024

Strong communication, digitally needs updating

5
Leek building society are great at communication, however I wish that they had an app/ online forum for you to be able to view your mortgage documents rather than paper copy Reviewed on: 20th March 2024

Excellent customer experience.

5
Excellent customer experience. When we renewed our mortgage with it was a very straight forward process. Reviewed on: 20th March 2024

Top class mortgage and service

5
I’m at an awkward age for a mortgage but Leek saw me as an individual not a number and they have been brilliant. Also very easy to get hold of on the phone and actual people answer. Not only that they can find the information you need and provide it!! Reviewed on: 20th March 2024

Very kind and friendly staff.

5
Very kind and friendly staff. Helped with any worry’s and concerns were very helpful. Reviewed on: 20th March 2024

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