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Leek Building Society: Mortgages reviews

4.89
Based on 657 reviews, last reviewed 20th Jan 2026
7100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Amazing customer service from everyone you speak too. Amazing customer service from everyone you speak too. Reviewed on: 20th January 2026
Beth 's avatar
Beth

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (657)

Review of the Leek Building Society, Mortgages:

I have dealt with Leek for many years which I believ...

5
I have dealt with Leek for many years which I believe speaks for itself with so many lenders to choose from. Reviewed on: 21st March 2024

Great Bank!

5
Really easy to contact and make changes to policies. Reviewed on: 19th January 2026

I have had a mortgage (against 4 different residenti...

5
I have had a mortgage (against 4 different residential properties) with Leek Building Society since 1987. I have always received a first class customer experience with competitive rates to match. Both in-branch and head office staff are always very polite, knowledgeable in terms of products and best deals. Reviewed on: 19th January 2026

I've been with leek for 5 yrs now.

5
I've been with leek for 5 yrs now. They have been absolutely brilliant Reviewed on: 19th January 2026

Happy first time buyers

5
Leek Building Society were fantastic in helping me and my husband buy our first home. As first-time buyers during a period of high mortgage rates, we really appreciated how competitive their rates were and how supportive they were throughout the process. Communication has been excellent from the start, and they’ve already been in touch promptly about our upcoming renewal. We feel well looked after and are hopefully going to stay with Leek for another 2 years. Would happily recommend them. Reviewed on: 19th January 2026

Specialist mortgage organised quickly

5
Financial advisor sorted a specialist mortgage for buy to let to rent to family member. Organised quickly and efficiently. Since then communication from Leek has been excellent. Reviewed on: 19th January 2026

The Leek team were extremely easy to work with to fi...

5
The Leek team were extremely easy to work with to find my perfect mortgage solution when purchasing my first home 4 years ago. The customer service is excellent always with a friendly voice on the phone if needed. Reviewed on: 19th January 2026

Good personal customer service.

5
Good personal customer service. Makes so much difference when you can call and speak with real people. Very professional service with people who know what they're doing. No concerns. Reviewed on: 19th January 2026

Friendly and thorough service to secure the best val...

5
Friendly and thorough service to secure the best value and most appropriate mortgage deal Reviewed on: 19th January 2026

Best Building Society..

5
Excellent choice of products, great service and friendly helpful staff. Reviewed on: 19th January 2026

Happy mortage customer for ten years plus

5
Been a mortgage customer for ten plus years. Accepted us when our existing borrower would not. Always gave five star customer service and make remortgaging very easy. Always have comparable rates with other providers. Reviewed on: 19th January 2026