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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.87 (655 reviews)

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4.89

Based on 655 reviews, last reviewed 20th Jan 2026

6900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent customer service I have been with Leek BS for the entirety of my mortgage, and have never found an alternative provider that has been able to offer me a better value p... Read more Reviewed on: 20th January 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (655)

Review of the Leek Building Society, Mortgages:

Two mortgages with Leek and the experience was smoot...

Two mortgages with Leek and the experience was smooth and very quick in responses and issuing/ sending out documentation. Best mortgage experience so far. Reviewed on: 23rd January 2024

I've been with leek for 5 yrs now.

I've been with leek for 5 yrs now. They have been absolutely brilliant Reviewed on: 19th January 2026

Happy first time buyers

Leek Building Society were fantastic in helping me and my husband buy our first home. As first-time buyers during a period of high mortgage rates, we really appreciated how competitive their rates were and how supportive they were throughout the process. Communication has been excellent from the start, and they’ve already been in touch promptly about our upcoming renewal. We feel well looked after and are hopefully going to stay with Leek for another 2 years. Would happily recommend them. Reviewed on: 19th January 2026

Specialist mortgage organised quickly

Financial advisor sorted a specialist mortgage for buy to let to rent to family member. Organised quickly and efficiently. Since then communication from Leek has been excellent. Reviewed on: 19th January 2026

The Leek team were extremely easy to work with to fi...

The Leek team were extremely easy to work with to find my perfect mortgage solution when purchasing my first home 4 years ago. The customer service is excellent always with a friendly voice on the phone if needed. Reviewed on: 19th January 2026

Good personal customer service.

Good personal customer service. Makes so much difference when you can call and speak with real people. Very professional service with people who know what they're doing. No concerns. Reviewed on: 19th January 2026

Friendly and thorough service to secure the best val...

Friendly and thorough service to secure the best value and most appropriate mortgage deal Reviewed on: 19th January 2026

Best Building Society..

Excellent choice of products, great service and friendly helpful staff. Reviewed on: 19th January 2026

Happy mortage customer for ten years plus

Been a mortgage customer for ten plus years. Accepted us when our existing borrower would not. Always gave five star customer service and make remortgaging very easy. Always have comparable rates with other providers. Reviewed on: 19th January 2026

Best by far

Have had mortgages with the Leek for over thirty years. They have always been first class, both in terms of what they offer and the excellent customer service they provide. I would highly recommend them to anyone. Reviewed on: 19th January 2026

Mortgage Renewal Process

Mortgage renewal was a very smooth problem free process. Reviewed on: 19th January 2026

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