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Leek Building Society: Mortgages reviews

4.90
Based on 689 reviews, last reviewed 4th Mar 2026
10300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly and helpful staff with good product knowledge Friendly and helpful staff with good product knowledge Reviewed on: 4th March 2026
Martin G's avatar
Martin G

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (689)

Review of the Leek Building Society, Mortgages:

Happy with the Leek Building Society

5
I was supported at a difficult time to transition between mortgage products and felt wholly supported and not just another customer of a large organisation. This meant a lot at a time of stress and anxiety. Reviewed on: 7th March 2025

Really easy and straightforward setting up our mortg...

5
Really easy and straightforward setting up our mortgage. Made the whole experience stress free. Reviewed on: 17th February 2024

Great customer service

5
I have spoken with customer service I had issue and the resolved very quickly very supportive. Reviewed on: 17th February 2024

The staff at Leek have always been very helpful and...

5
The staff at Leek have always been very helpful and accommodating. I have a mortgage with them and they do what they can to make it affordable for me. Reviewed on: 17th February 2024

I have had my mortgage with Leek Building Society fo...

5
I have had my mortgage with Leek Building Society for over 10 years and have always been happy with the products and services they supply. The staff are friendly, approachable and offer great advice. Reviewed on: 17th February 2024

Excellent product for our needs in life

5
Excellent product for our needs in life Reviewed on: 17th February 2024

I got my mortgage with Leek building society about 4...

5
I got my mortgage with Leek building society about 4 years ago. The customer service is excellent and never had any issues! Reviewed on: 17th February 2024

Great service.

5
Great service. Offers exact if not better than the likes of Halifax , Lloyds etc Reviewed on: 17th February 2024

We have been with leek United for many many years .

1
We have been with leek United for many many years .Thryre an excellent bank and would recommend them to everyone . Reviewed on: 17th February 2024

I have found Leek to be customer service orientated...

5
I have found Leek to be customer service orientated with attention to detail and considerate of clients needs and circumstances Reviewed on: 17th February 2024

Amazing service

5
We have had no issues whatsoever regarding Leek Building Society. Our mortgage has been straight forwards with LBS and the customer service has been great in relation to any queries we've had over the past few years. Reviewed on: 17th February 2024