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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (583 reviews)

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4.86

Based on 583 reviews, last reviewed 5th Aug 2025

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

Helpful, clear and friendly

They have always been friendly, helpful and available in person or over the phone to support with questions. Always have lots of patience and are able to explain things simply and clearly. They also have competitive rates Reviewed on: 23rd January 2024

Good customer service, cannot complain at all

Good customer service, cannot complain at all Reviewed on: 23rd January 2024

Superb customer service - they never stop listening

Superb customer service - they never stop listening Reviewed on: 23rd January 2024

Friendly honest advice, not pushy sales people

Friendly honest advice, not pushy sales people Reviewed on: 23rd January 2024

I have my new fixed rate with Leek, Has all been an...

I have my new fixed rate with Leek, Has all been an easy take over and gone smoothly, would have like a better rate would have been my only gripe. Reviewed on: 23rd January 2024

Leek have been very forthcoming and quick to respond...

Leek have been very forthcoming and quick to respond to our questions and queries, they were also very quick to complete our mortgage 10/10 lender. Reviewed on: 23rd January 2024

Fantastic experience speaking to local branches, the...

Fantastic experience speaking to local branches, the staff went out of their way to support us when a different provider had let us down. Super friendly and worked with us to ensure the mortgage suited our needs. Great value rates as well. Reviewed on: 23rd January 2024

Good value for money, clear communi...

Good value for money, been really clear with communication Reviewed on: 23rd January 2024

Good communication and customer service recieved

Good communication and customer service recieved - fairly quickly processed against usual timeframes. Would reccomend. Reviewed on: 23rd January 2024

Approachable Expertise 'On Tap'!

An extremely friendly and accessible building society which provides an personalised and bespoke service. Advisors are knowledgeable and professional, and provide clear and impartial information. This is our fifth mortgage provider and I would now not use any other organisation. Reviewed on: 23rd January 2024

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