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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (689 reviews)

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4.90

Based on 689 reviews, last reviewed 4th Mar 2026

10300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly and helpful staff with good product knowledge Friendly and helpful staff with good product knowledge Reviewed on: 4th March 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (689)

Review of the Leek Building Society, Mortgages:

Product Transfer.

As existing customers we have just completed an on-line mortgage transfer application. The procedure was very simple. I rang once for advice and a very helpful staff member quickly answered my query. Reviewed on: 23rd January 2024

Personalised service and a thoughtful approach to lending.

Leek came up with the goods for my very specific requirements, while major lenders just ticked boxes and said no. Reviewed on: 26th November 2019

Very Friendly and Helpful

Living in a different area, I could only communicate on the phone or by email but this was never a difficulty. All the staff I spoke to were so friendly and always only too willing to go out of their way to be helpful and give me a really personal service. All paperwork sent was clear and straightforward, everything in it exactly as I had already been advised. I thoroughly recommend them. Reviewed on: 26th November 2019

Easy and quick process

I applied for a remortgage through Leek and they were easy to deal with , efficient and quick. I would recommend them. Reviewed on: 26th November 2019

Great Service and Honest Banking

You receive a great service, by honourable bankers and staff. What's not to like... Reviewed on: 26th November 2019

Leek United Mortgage Review

Leek United offered a great mortgage product at a great rate with added benefits such as free valuation, cash back and even made a small contribution to a local charity of my choice. Reviewed on: 26th November 2019

Leek United Building Society

The society takes a case by case approach and considers each application upon its particular merits and not by reference to block or standardised criteria. It can provide a service therefore to those otherwise shut out from the mortgage market who are yet still financially solid. Reviewed on: 26th November 2019

Excellent in all respects

It a pleasure to visit the Leek branches. The staff are most helpful, friendly and efficient and any problems or advice needed is always forthcoming and they always 'go the extra mile' to help. The service provided is far superior, in my opinion, to the impersonal online banking services provided elsewhere. My family have been investors for many years. Reviewed on: 26th January 2018

First time buyer mortgage

Leek United were extremely helpful in setting up a mortgage and were willing to work quickly when we had a deadline on the house, as well as offering us an excellent deal on rates. The staff were always friendly, helpful and easy to get hold of. Reviewed on: 5th September 2016

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