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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (583 reviews)

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4.86

Based on 583 reviews, last reviewed 5th Aug 2025

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Building Society: great service Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my... Read more Reviewed on: 5th August 2025

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Mortgages reviews (583)

Just from the start, everyone was so helpful and dur...

Just from the start, everyone was so helpful and during the process of the mortgage plan just took us through step by step to make it as simple and as smooth as possible. Reviewed on: 15th January 2025

Always been with Leek Utd.

Always been with Leek Utd. Brilliant personal service. Cannot fault them. Have been genuinely competitive throughout our mortgage Reviewed on: 14th January 2025

I have been with the Leek for 9 years and they have...

I have been with the Leek for 9 years and they have always been the best choice in the marketplace. Not only on price but for customer service and going the extra mile . They make sure I’m fully onboard with everything before proceeding Reviewed on: 14th January 2025

Mortgage for Derek & Mary Taylor

whenever I phone I always get a return call quickly. Responses good & reliable. Our mortgage was issued last minute through no fault or yours. When the delayed info arrived you issued the offer & the funds in exemplary time literally a couple of days for completion . A wonderful experience Reviewed on: 14th January 2025

Extremely helpful and knowledgeable staff.

Extremely helpful and knowledgeable staff. A great help setting up my mortgage during the COVID period Reviewed on: 14th January 2025

Easy to talk to some one human on the other side of...

Easy to talk to some one human on the other side of the phone. Excellent customer service. Reviewed on: 14th January 2025

From the application stage through the survey and on...

From the application stage through the survey and onto offer they were the best we have dealt with and when a query arises etc they deal with on the phone there and then Reviewed on: 14th January 2025

I recently have taken a mortgage with Leek.

I recently have taken a mortgage with Leek. The process was so smooth and efficient. Customer service so far has been impeccable. Would certainly recommend given my initial sceptieisim of a less unknown brand name Reviewed on: 14th January 2025

Customer service is very accessible, quick responses...

Customer service is very accessible, quick responses and its great to be able to speak to a person. Online is pretty basic but gives information required. Changes to interest rate drops are very slow but this might be across the board. Selected due to good rates and would do again. Reviewed on: 14th January 2025

I have been either leek for 10 years now.

I have been either leek for 10 years now. I don’t need to talk to them often but when I do they’re there responding promptly with good advice from competent employees. Reviewed on: 14th January 2025

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