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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (4447 reviews)

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4.91

Based on 4,444 reviews, last reviewed 22nd Jan 2026

105% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Helpful, friendly customer service Moving an ISA to LBS required a call from the team. The person I spoke with was efficient, helpful and friendly. She explained things clearly and eve... Read more Reviewed on: 22nd January 2026

Latest lowest rating:

1

Rude Manger I visited your Congleton Branch and your Manager(Rebecca I think) was rude and unapproachable) went opposite and opened an account with Nationwide Reviewed on: 19th January 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4447)

Review of the Leek Building Society, Savings:

Very pleasant and friendly staff who helped me make...

Very pleasant and friendly staff who helped me make more from my savings. Reviewed on: 18th February 2024

Staff are friendly.

Staff are friendly. One of the few places you still have physical books Reviewed on: 22nd January 2026

Very friendly service.

Very friendly service. Perfect as it is. Reviewed on: 22nd January 2026

Excellent service always given.

Excellent service always given. Very friendly staff Reviewed on: 22nd January 2026

Helpful, friendly customer service

Moving an ISA to LBS required a call from the team. The person I spoke with was efficient, helpful and friendly. She explained things clearly and everything was sorted as discussed. Reviewed on: 22nd January 2026

Exceptional customer service

The exceptional customer service when you go in branch really helps you make good decisions on which accounts to choose. Staff are well informed and friendly. The regular communication through letters and e-mails are great at keeping you in the loop and helps with better financial planning. Reviewed on: 22nd January 2026

Very easy to set up account with a good return

Very easy to set up account with a good return Reviewed on: 21st January 2026

Always very helpful and obliging.

Always very helpful and obliging.withany deposits or withdrawals. I have been with the society for many years and all the staff have made things as easy as .possible for me. Reviewed on: 21st January 2026

I find all staff very helpful and professional.

I find all staff very helpful and professional. Reviewed on: 21st January 2026

Recommendation

I find the Society professional. Reviewed on: 21st January 2026

The best branch in town cos it's the only branch!

I love that Leek BS has a branch in my local town. All the other banks/building societies have closed their branches. They still provide us with a savings book that reflects what we deposit or withdraw. I like it that way. And I get a decent interest rate which I appreciate. The staff are friendly and helpful. Always a positive experience to visit the branch. Reviewed on: 21st January 2026

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