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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (4498 reviews)

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4.91

Based on 4,498 reviews, last reviewed 25th Jan 2026

118% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Staff are always professional, helpful and friendly. Staff are always professional, helpful and friendly. Reviewed on: 25th January 2026

Latest lowest rating:

1

Rude Manger I visited your Congleton Branch and your Manager(Rebecca I think) was rude and unapproachable) went opposite and opened an account with Nationwide Reviewed on: 19th January 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4498)

Review of the Leek Building Society, Savings:

Fabulous service from St Edward Street Branch

I opened my 2nd savings account with Leek United yesterday and the service was second to none. The transaction was seamless and I would not hesitate in recommending them to friends and family. Reviewed on: 1st July 2022

Reply from Leek Building Society Hi Jayne, Thank you for taking the time to leave a review. The Society takes a lot of pride in the high levels of service that we provide to our members and we’re glad that you had a such a positive experience when opening your account at our Leek (St. Edward Street) branch . Please let us know if we can help you with anything further. Kind Regards Dave @ Leek United Response date: 5th July 2022

Overall 5 & 10 rating - local too

Overall 5 & 10 rating - local too Reviewed on: 20th January 2026

Overall 5 & 10 stars - customer is 5 too

Overall 5 & 10 stars - customer is 5 too Reviewed on: 20th January 2026

The Location is something to improve on but overall...

The Location is something to improve on but overall 5 & 10 Reviewed on: 20th January 2026

Friendly and Efficient

Leek Building Society is local to me, the service is friendly and efficient when I have to use my account. The staff are excellent at resolving queries and providing sensible advice. Reviewed on: 20th January 2026

Nothing lovely friendly staff and very informative

Nothing lovely friendly staff and very informative Reviewed on: 20th January 2026

Great location and service

Town centre location means it’s easy to access your accounts, staff are always helpful and courteous making it easy to move money around when necessary Reviewed on: 20th January 2026

Good to have one to one advice from a very capable a...

Good to have one to one advice from a very capable and friendly member of the Leek branch. Reviewed on: 20th January 2026

Hanley feedback form - 5 star service

Hanley feedback form - 5 star service Reviewed on: 20th January 2026

Hanley branch feedback - 5 stars

Hanley branch feedback - 5 stars Reviewed on: 20th January 2026

I visited head office to have my passbook made up.

I visited head office to have my passbook made up. Whilst there I enquired about online banking for my savings account and was given the relevant information. Staff were polite, friendly and helpful Reviewed on: 20th January 2026

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