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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (5162 reviews)

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4.92

Based on 5,162 reviews, last reviewed 6th May 2026

15% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff are friendly, helpful and informative The staff are friendly, helpful and informative Reviewed on: 6th May 2026

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Latest lowest rating:

1

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About this product

Leek Building Society offer a range of savings accounts.

All Leek Building Society savings accounts can be opened in branch or via post and some can be opened using the Leek online platform. Most Leek savings accounts can be managed online.

Leek savings account reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

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Leek Building Society Savings reviews (5162)

The telephone meetings

The telephone meetings have been very useful and clear to understand. Keeping it simple. Reviewed on: 19th January 2026

Friendly help staff.

Friendly help staff. Nothing was too much trouble for them. Pleasant friendly atmosphere . Reviewed on: 19th January 2026

Staff have an attitude problem

Staff have an attitude problem in Derby Street branch. Rude to my husband and didn’t take into account his disability. I also have had bad experiences with staff in this branch and neither of us are likely to walk into this branch ever again. Reviewed on: 19th January 2026

Always get personal service,well informed staff who...

Always get personal service,well informed staff who try their best to support customers. Reviewed on: 19th January 2026

The customer service is always friendly and efficien...

The customer service is always friendly and efficient in pleasant surroundings at the Head Office.It is important that the public supports local Building Societies especially those that concentrate on sticking to the principles that the movement was founded on.Having spent 35 years working for another Leek based Building Society which no longer exists I have witnessed what happens when Societies attempt to operate in areas where they don’t have either the knowledge or experience. Reviewed on: 19th January 2026

Face to face customer service is always excellent, a...

Face to face customer service is always excellent, as is the online service Reviewed on: 19th January 2026

Leek United provides a customer friendly service wit...

Leek United provides a customer friendly service with good interest rates. I have been using the Leek Building Society Services for over 25 years Reviewed on: 19th January 2026

ISA's good interest rates and customer service.

Good interest rates and customer service. Reviewed on: 19th January 2026

I open a fixed rate isa bond online and spelt name w...

I open a fixed rate isa bond online and spelt name wrong the help desk was exemplary and sorted my issue out no problem. The rate was really good too Reviewed on: 19th January 2026

I love the staff in our local branch.

I love the staff in our local branch. They are always helpful and never rush you. Reviewed on: 19th January 2026

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