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Legal and General: Life insurance reviews

Name: Life insurance
Rating: 4.08 (113 reviews)

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4.01

Based on 113 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

22%

12%

Latest highest rating:

4

Life insurance is a product hard to evaluate. Life insurance is a product hard to evaluate. It's best to never know. So, back to L&G, they are taking my regular payments, they delegated a 3rd part... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Do not put your trust in them Do not be lured by the glossy brochures and comfort inducing advertising, Legal and General do not want to help you or your family when your life is t... Read more Reviewed on: 23rd March 2025

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About this product

You can get L&G (Legal and General) life insurance by applying online.

L&G have partnered with RedArc Assured Limited to provide a Wellbeing Support service. You’ll have access to phone-based services to support your mental health and wellbeing. With each policy, you get accidental death benefit at no extra cost.

L&G life insurance reviews help you find out what it’s really like to be a customer. If you’ve used L&G before, you can also leave a review and share your experience.

Legal and General Life insurance reviews (113)

Review of the Legal and General, Life insurance:

Value for money

I have a life insurace offered by legal and general a very good product and outstanding customer service Reviewed on: 22nd August 2023

Quick and simple

Very easy to set up life insurance at a good price Reviewed on: 31st August 2023

Good product and easy to organise

Easy to get the product set up and sorted. Highly recommend and got a £45 Amazon voucher Reviewed on: 24th August 2023

Legal & General company

Good company to buy the life insurance policy from. Reviewed on: 24th August 2023

Life with no worries

Setting up my life insurance with Legal and General has been the smoothest experience, when I thought it would have been something much more difficult and time consuming. As my pension is already set up with them, I gave them a call to enquire about their life insurance products and had spoken to a very helpful member of their team who explained everything to me, and I was happy to proceed. They are very clear in what is included and what the terms of the policy are, and the documents are sent to you in a very timely manner. I have set up my life insurance with them about 5 months ago, and have had no issues at all. I would highly recommend them! Reviewed on: 24th August 2023

Making complex simple

Had to increase my life cover recently after moving house, ended up taking an additional policy and adding income protection. Whole process was simple and would highly recommend. Reviewed on: 23rd August 2023

A straight forward company that does what it says

I have had multiple different insurances with legal and general over the years including life insurance, critical illness and I have a pension with them. The customer account dashboard makes it easy to see and manage all products that are held with them, and although I haven't had to claim for anything, the range of illnesses covered it great, the premium is fair and communication when required has been easy. Reviewed on: 23rd August 2023

Great price and very easy to obtain quote

Very easy to both generate the quote and adjust this to suit my needs. Overall price provided was excellent and I feel reassured by having this cover in place. I was able to obtain more cover for a better price than elsewhere. Reviewed on: 22nd August 2023

Straightforward but a little behind the times

I've had life insurance with L&G since 2013 when our first daughter was born. No events or drama but 10 years later I can't find any correspondence from them and it's difficult to register to take a look at my details. Reviewed on: 16th August 2023

Smart customer

Smart customer getting affordable insurance Reviewed on: 21st July 2023

Truly shocking communication, ignored and mistreated - AVOID.

Genuinely awful experience dealing with my Dad's life insurance with L&G, he was sadly diagnosed with a brain tumour that has drastically effected his life meaning he can no longer speak, walk or much else. My Dad originally contacted L&G on November the 24th of 2022 to get this resolved and almost 7 months later this is still not resolved. The last communication we received was on the 28th of March 2023, over 3 months ago now, raised a complaint on the 14th of June, CC'ing several different L&G emails and departments due to being ignored on each communication attempt, and have still NOT heard back. We received a 'We will get back to you in 7 days' email and almost 11 days later we have still NOT heard back. Please for the love of god respond to my mother's query so this can be sorted quickly, I am happy to remove this review if it is resolved quickly: Ref:1777027. I write this as a son who is about to lose his Dad at a very young age and your company has made this entire process stressful and in my opinion been incredibly insensitive throughout. Reviewed on: 27th June 2023

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