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London Capital Credit Union: Savings reviews

4.78
Based on 822 reviews, last reviewed 16th Jul 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
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2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025
Lauren Rudolph's avatar
Lauren Rudolph

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025
Doris T's avatar
Doris T

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

London Capital Credit Union Savings reviews (822)

Review of the London Capital Credit Union, Savings:

Staff are friendly and helpful.

5
Staff are friendly and helpful. Not at all judgmental like other institutions. Loans and saving process really easy. The App is very easy to use. Communication by email or telephone is very good. Reviewed on: 24th May 2025

Lovely experience

5
Over the two years , I have had a wonderful experience and a warm friendly service that has enabled me to save and the easy loan payout is amazing . Reviewed on: 29th May 2025

Great credit union

5
Very helpful, good customer service Reviewed on: 29th May 2025

I have had little experience with this company im st...

4
I have had little experience with this company im still awaiting a decision and will expand on my review once a decision has been made. I think the website is very helpful. Reviewed on: 29th May 2025

LCcU have been a helping hand since I joined

3
LCcU have been a helping hand since I joined Reviewed on: 29th May 2025

Good customer service

5
Difficult to speak to someone over the phone but once you get someone they are very helpful Reviewed on: 29th May 2025

The service level is excellent compared with other f...

5
The service level is excellent compared with other financial institutions. Reviewed on: 29th May 2025

2 savings accounts with LCCU.

4
Currently have 2 savings accounts with LCCU. 2 loan applications have been submitted, with 1 being accepted. Opted not to go for loan due APR % being offered. Reviewed on: 29th May 2025

Great service great app

5
Great service great app. The customer service team are always helpful Reviewed on: 29th May 2025

Services are delivered as advertised timely

5
Services are delivered as advertised Reviewed on: 29th May 2025

I like the customer service.

5
I like the customer service.and service of capital credit union. Reviewed on: 28th May 2025

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